Stevens Paint Mega Paint Centurion

Since 2014 we as a business is using Stevens paint (Mega Paints Mooikloof ), there normal paint for inside and outside and there Megna bond sealant for roofs. The last 4 years we have a major problem with Megna bond I(JP) did phone them they did send out one of there people to have look he (Logan) firstly said that it is a problem with Megna bond self, Freddie from Mega Paint Mooikloof also said that the problem is with the product. Now out of a sudden it is our problem (see attach there report). My question is why only now and not from the first time that I have used it, but it was also said to me that one of the directors went on pension and the other one is cutting costs. POSTNET SUITE 24 PRIVATE BAG X132 CENTURION

0046 TOBIE STREET HENNOPSPARK X7 CENTURION SOUTH AFRICA TEL: +27 12 653 4222

FAX: +27 12 653 4225

DATE: 2021/02/24 SITE: Mooikloof

INSPECTED BY: Logan Viljoen

TO WHOM IT MAY CONCERN DATE OF INSPECTION 2020/08/21

According to the inspection done on site and the samples, it is clear that the Dry Film Thickness is not what it is meant to be. On the ridges and valleys, it is clearly visible that the paint is flaking due to the DFT not being correct and cannot hold to the exterior environments too long. The Fast Magna Bond has been applied to thin and not according to the instructions on the tin. You can also see from the brush strokes that only one coat of paint has been applied.

21 August 2020 Mooikloof

Recommendations & Disclaimer

NB The most important factor in coating any substrate is the preparation prior to painting. Ensure that the correct paint system is used for the specific substrate. Consider the time and cost to prepare and apply any paint system in relation to the durability and life expectancy. Always ensure that all substrates are in a sound condition prior to painting. Before painting commence, ensure that the surface is dry, clean, free from any contamination e.g. dust, crease, oils, waxes, algae and fungus or any loose particles. Proper surface preparation is the key to a durable and long lasting paint system. The practical spreading rate will vary depending on the porosity and profile of the substrate, as well as the application technique and tools used. Disclaimer Stevensons Paint Direct shall not be liable for:

1. Damage to the coating arising from external causes outside Stevensons Paint control such as, welding, pollution, acid rain, mechanical damage, hydrostatic pressure, electrical or electrolyte damage, incorrect cleaning or incorrect use, neglect, fire , explosion, radiation, collision or other accident, acts of God, vandalism or other malicious damage, damage caused due to industrial action. 2. The failure of any coating on any areas which because of the shape, characteristics or configuration, present special difficulties in either preparation or coating e.g. ladders and ladder platforms, handrails, rivets and contact surfaces of any kind. 3. The deterioration of any metal as a result of any form of electrochemical action. 4. The natural fading process of the paint film, which will occur in time. 5. Any indirect or consequential damages, losses and expenses such as but not limited to demurrage associated with coating repair work, loss of time, expenses due to the consumer’s employees, agents, operators or sub- contractors, loss of profit and claims by third parties against the consumer. 6. Damage to the coating arising from deterioration, cracks or movement of the substrate caused by any other substance or condition. 7. Damage or failure of a coating due to not adhering to the full paint specification and applying the full paint system.

8. Damage to the coating due to rising damp; or any sort of water ingress to the substrate.

The recommendations in this document are given in good faith and are meant to guide the user based on the information given to Stevensons Paints. Should at any time circumstances arise in specific areas which require a change in the painting specifications Stevensons Paints will provide an amended specification.

General

1)Cautions -Avoid painting during inclement weather or if temperature is below 10 °C. To ensure that colours on a project are consistent check that batch numbers are the same -Ensure that surfaces are dry, sound, and free from dust, dirt, grease and oil before painting. 2)Surface Preparations in General NEW WORK Cement plaster, concrete, unglazed brickwork, fibre-cement, ceiling boards: Remove any loose particles and laitance by most suitable means. Prime with STEVENSONS TM PLASTER PRIMER or STEVENSONS TM PLASTER PRIMER W/B. N.B. Soft, under bound, friable and highly porous surfaces must be restored to a sound condition with STEVENSONS TM PLASTER PRIMER or STEVENSONS TM PLASTER PRIMER W/B before painting.

Gypsum plaster, gypsum board, hardboard: Prime with STEVENSONS TM PLASTER PRIMER or STEVENSONS TM PLASTER PRIMER W/B. If a gypsum plaster has been used as the joint skimming filler on gypsum board or dry wall partitioning, then these areas must be sealed with STEVENSONS TM PLASTER PRIMER or STEVENSONS TM PLASTER PRIMER W/B. Wood: Sand smooth with 150 grit paper working in the direction of the grain, dust off. Prime entire surface with STEVENSONS TM UNIVERSAL UNDERCOAT.

Mild steel: Degrease with FAST GREASE BUSTER. Rinse thoroughly with water. Remove any rust by co**** sanding, mechanical grinding, etc. or FAST DEOXIDENE. Prime general surfaces the same day with STEVENSONS IND GP RED OXIDE. Overcoat within 4 hours.

Galvanised steel: Clean with FAST GALF PREP to achieve a water break-free surface. Rinse thoroughly with water. Prime the same day with STEVENSONS IND GP RED OXIDE. Overcoat within 4 hours.

PREVIOUSLY PAINTED SURFACES Previously painted surfaces in sound condition: Remove loose and flaking paint back to a sound substrate and a firm edge by s****ing and sanding. Spot prime bare areas with appropriate primer. Clean with FAST SUGAR SOAP to remove all contaminants. Rinse with clean water to remove all traces of SUGAR SOAP. Sand glossy enamel surfaces thoroughly to an even matt finish, dust off and apply one coat of STEVENSONS TM UNIVERSAL UNDERCOAT.

Previously painted surfaces in poor condition: Completely remove paint by most appropriate means e.g. s****ing, course sanding or stripping with FAST PAINT ********. Wash thoroughly with FAST SUGAR SOAP. Rinse with fresh water. Proceed as for new work.

Chalky surfaces: Remove as much of the chalky surface as possible. Seal with STEVENSONS PAINTS BONDING LIQUID and allow drying for 16hrs.

FILLING Fill defects with FAST LIQUID CRACKFILLER OR FAST CRACKFILLER and prime with STEVENSONS TM PLASTER PRIMER or STEVENSONS TM PLASTER PRIMER W/B. Fill fibre cement with FAST FILL and prime with STEVENSONS TM PLASTER PRIMER or STEVENSONS TM PLASTER PRIMER W/B.

Please Note

Stevensons Paint must carry out a site inspection prior to painting to ensure that the work is done in the correct order with the correct products as required. Only the areas that are mentioned in the Specification must be coated as instructed. Stevensons Paint cannot be held liable if the moisture in/on the Plaster Surface is not in optimal conditions. Moisture levels must be between the specification that is required before painting.

The attached Specifications are valid for six months period from date of issue. And is only valid for conditions as were given not to change of unpredictable circumstances.

At the time of inspection there was no chalking or high moisture evident, however should chalking or high moisture levels be evident when painting commences an on-site inspection must first take place to ensure work is done in the correct manner.

Should there be 50% or more of the surface require patch priming, it is recommended for a full coat of the specified primer be applied.

Bright Colours may not cover as well as normal earthly colours or Standard colours. Due to the higher levels of ***ments inside of the paint the requirement for multiple coats will be needed.

When Painting of a surface commence it is always best to ensure that painting commence from corner to corner and not be patched.

Uneven surfaces will result in a patchy appearance due to texture or level of surface, our products are made to help with this situation but cannot be held liable due to poor application of the work prior to painting.

Should there be any questions or unclear measures please feel free to contact me Yours sincerely Logan Viljoen Consultant 082 094 7734

Goeie Middag Logan

Dakke wat geseel is en al my verf word by Stevensons gekoop . 1/ Country walk megnabond getint geen probleme Aug 2017 . 2/ Eaglewood megnabond getint geen probleme Junie 2015 . 3/ Bushwillow megnabond standaard groot probleme Des 2016 . 4/ Falcon Hights megnabond getint geen probleme Mei 2016 . 5/ Greystone megnabond standaard geen probleme Mei 2017 . 6/ Highland megnabond standaard geen probleme Maart 2015 . 7/ Middelton megnabond standaard geen probleme Nov 2014 . 8/ Pebble sands megnabond standaard groot probleme Jun 2018 . 9/ Rondebosch megnabond getint geen probleme Nov 2018 . 10/ Windmill megnabond standaard geen probleme Feb 2018 .

Jy kan nou sien watter dakke het ek geseel en ek weet wat ek doen die problem is nie by my vakmanskap nie maar by julle produk . Ek het ook in Middelton Nov 2014 die kompleks geverf was nog nie eers klaar nie begin die verf feik . Julle mense het ook kom kyk toe dieselfde antwoord wat jy nou vir my stuur swak vakmanskap . Jy het voor my en Christel gese die probleem is by die produk en nie by die vakmanskap nie kyk wat se snert stuur jy vir my . Ek wil asb n positiewe antwoord he al gaan ons hof toe ek sal hierdie probleem baklei . Freddie het ook gese die probleem le by die produk .

JP. PRETORIUS 11 Windmill Mooikloof Ridge e-mail: jp100@telkmsa.net