TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
The client service is the worst. I placed an order online on 8 June 2024, they took my money but I never received an order confirmation or the order. I’ve been calling and emailing for 3 weeks, I keep getting passed from one department to another. The consultants don’t even forward your query to the relevant department, they give you an email address and YOU have to start a conversation with that new department and you have to contact them, explaining the issue AGAIN. It’s the most frustrating thing ever. No one has really made an effort, today on 28 June 2024 I’m still waiting for someone to help me. Do better Stingray. Don’t take our money if you not willing to fulfill your obligation.
1 reviews | Active since Jan 2020
The client service is the worst. I placed an order online on 8 June 2024, they took my money but I never received an order confirmation or the order. I’ve been calling and emailing for 3 weeks, I keep getting passed from one department to another. The consultants don’t even forward your query to the relevant department, they give you an email address and YOU have to start a conversation with that new department and you have to contact them, explaining the issue AGAIN. It’s the most frustrating thing ever. No one has really made an effort, today on 28 June 2024 I’m still waiting for someone to help me. Do better Stingray. Don’t take our money if you not willing to fulfill your obligation.