Stirling Manor Boutique Guesthouse/ Ndlovukazi Guesthouse

On arrival we were met by a lady that did not know what was going on. We also booked a massage for the day of our arrival. She did not know about it, and said she would Tru find out. Getting to our room, it was bad... Being there previously, we expected the same standard. It was not really clean, the toilet seat was broken, blinds broken, open wires.. Some lights required switching on and of, and waiting to come on.. The rules of the facility states no noice, parties... Clearly nor the case, as there was a pool party, and noise. We complained to the facility on the bookings app, and said we are checking out. We can not stay there. They offered upgrading us cost free to their sister facility, Sterling Manor, at. No cost, which we appreciated. This was far better... But, we mentioned that the toielight was out, and nothing was done about it. The spa bath was also not working, so also was the one at Indlovukazi not working. As we requested when booking an additional night when we made the booking, and the fafility invoiced us seperatly, come Saterdag, suddenly they had no room for us... After a fight with them, they suddenly had a cancellation, and we could stay.. On checking out, our free upgrade suddenly had an additional cost that I had to pay in. Another R460...