Stodels Garden Centres
TrustIndex
0
Ranking
#53
in Retail
NPS Score
-100
Recommended: Unlikely
May '25 - Apr '26
Stodels Garden Centres has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked Stodels Garden Centres across 42 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Stodels Garden Centres is utterly useless. 9 days ago I ordered a few bags of cucumber seeds for delivery to Kenilworth in Cape Town. Delivery is only in Cape Town. Caoe Town is not a big city, delivery should take 1-2 days maximum. I have not yet received delivery, why? The answer is a complete joke. I asked the Stodels helpline receptionist and she said thaf the order hadn't been delivered because all Stodels staff were attending a braai function and thus they couldnt speak to me. DO NOT order line with Stodels Utterly useless.
1 reviews | Active since Jan 2020
Stodels Garden Centres is utterly useless. 9 days ago I ordered a few bags of cucumber seeds for delivery to Kenilworth in Cape Town. Delivery is only in Cape Town. Caoe Town is not a big city, delivery should take 1-2 days maximum. I have not yet received delivery, why? The answer is a complete joke. I asked the Stodels helpline receptionist and she said thaf the order hadn't been delivered because all Stodels staff were attending a braai function and thus they couldnt speak to me. DO NOT order line with Stodels Utterly useless.
1 reviews | Active since Jan 2020
My wife loves this place , so do I
1 reviews | Active since Jan 2020
My wife loves this place , so do I
1 reviews | Active since Jan 2020
Stodels Randburg, has become an absolute disaster with their plants and thus quality is very poor, they offer money back guarantee and when there plants die the manager starts accusing you have not watering the plants etc.So we have a borehole water is not an issue, the issue is the plants they stock and quality thereof.Nazeera also is very unhelpful and does not show any customer after sales service.
1 reviews | Active since Jan 2020
Stodels Randburg, has become an absolute disaster with their plants and thus quality is very poor, they offer money back guarantee and when there plants die the manager starts accusing you have not watering the plants etc.So we have a borehole water is not an issue, the issue is the plants they stock and quality thereof.Nazeera also is very unhelpful and does not show any customer after sales service.
1 reviews | Active since Jan 2020
Today I visit my local Stodels Garden Centre subsequent to an adverti*****t in the local newspaper. They are advertising Gwano Fertiliser 4Kg at " Buy 1 get 2 free" for R129 Already a high price for 4kgs. They are also advertising pots of Petunias at R26.99 per pot. Total R163.00 I bought 1 bag of compost and got 3 and 2 pots of petunias. I paid by card but when I left the shop I checked the slip and found that VAT had been added after the total purchase bringing the total to R 187.45 According to the SARS's website VAT has to be included in the advertised or quoted price.
1 reviews | Active since Jan 2020
Today I visit my local Stodels Garden Centre subsequent to an adverti*****t in the local newspaper. They are advertising Gwano Fertiliser 4Kg at " Buy 1 get 2 free" for R129 Already a high price for 4kgs. They are also advertising pots of Petunias at R26.99 per pot. Total R163.00 I bought 1 bag of compost and got 3 and 2 pots of petunias. I paid by card but when I left the shop I checked the slip and found that VAT had been added after the total purchase bringing the total to R 187.45 According to the SARS's website VAT has to be included in the advertised or quoted price.
1 reviews | Active since Jan 2020
Sending emails to Stodels is a waste of time. They don't respond and appear not to care about their customers. They don't respond to messages sent on Messenger either. I received better service from another nursery.
1 reviews | Active since Jan 2020
Sending emails to Stodels is a waste of time. They don't respond and appear not to care about their customers. They don't respond to messages sent on Messenger either. I received better service from another nursery.
1 reviews | Active since Jan 2020
Terrible experience The prices advertised are not what is charged at the till and you have to fight and argue to get them corrected. Huge signs denote the price and even when you show then the sign they just shrug and apologies and charge you the price on the computer saying its head office. What is the point of a special if you cant honor your prices. its misleading. When you ask for the manager then she is no where to be found and you have to argue and waste more than 40 minutes to try to get your purchase at the prices that they indicated they wanted to contract at. The staff are very willing but the management is ***********. Never bother with their specials they will just waste your time and dustrate you.
1 reviews | Active since Jan 2020
Terrible experience The prices advertised are not what is charged at the till and you have to fight and argue to get them corrected. Huge signs denote the price and even when you show then the sign they just shrug and apologies and charge you the price on the computer saying its head office. What is the point of a special if you cant honor your prices. its misleading. When you ask for the manager then she is no where to be found and you have to argue and waste more than 40 minutes to try to get your purchase at the prices that they indicated they wanted to contract at. The staff are very willing but the management is ***********. Never bother with their specials they will just waste your time and dustrate you.
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