

Stonelodge Elegant Wholefoods
TrustIndex
0
Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Stunning service, Thank you so much!
1 reviews | Active since Jan 2020
Stunning service, Thank you so much!
1 reviews | Active since Jan 2020
I have been dealing with Stonelodge for a number of years now. This is one exceptionally special company that’s family owned and takes customer service to the highest level. Every time my package arrives from Stonelodge I cannot wait to open it because it’s a sensory experience in many ways. First the beautiful Stonelode box tied with ribbon, when opened you get a burst of fragrance, then you slowly start to unwrap your precious Stonelodge goodies and find an enclosed hand written card from the owner herself. Carla typically messages me soon after to find out if I’m satisfied. This is a company that sets the benchmark for standards in South Africa wit personalized service. Oh, but wait there’s more! I’ve left the best for last, the quality of all their food is second to none. I generally buy their granola and honey. Granola full of delicious and nutritious nuts, unlike anything else I’ve tried. Honey always the finest product the way nature intended it, packaged in the most beautifully shaped bottle that always gets gifted to Mother-in-Law when empty for home-made jam. These days sadly it’s hard to find real honey that’s unradiated, most of the product in the stores is mostly sugar based. Support Local and Support Smaller Family owned businesses! It not only keeps you healthy, but also puts a smile on your dial and gives you a happy heart. Keep up the great work Stonelodge team. All the best, Rowan
1 reviews | Active since Jan 2020
I have been dealing with Stonelodge for a number of years now. This is one exceptionally special company that’s family owned and takes customer service to the highest level. Every time my package arrives from Stonelodge I cannot wait to open it because it’s a sensory experience in many ways. First the beautiful Stonelode box tied with ribbon, when opened you get a burst of fragrance, then you slowly start to unwrap your precious Stonelodge goodies and find an enclosed hand written card from the owner herself. Carla typically messages me soon after to find out if I’m satisfied. This is a company that sets the benchmark for standards in South Africa wit personalized service. Oh, but wait there’s more! I’ve left the best for last, the quality of all their food is second to none. I generally buy their granola and honey. Granola full of delicious and nutritious nuts, unlike anything else I’ve tried. Honey always the finest product the way nature intended it, packaged in the most beautifully shaped bottle that always gets gifted to Mother-in-Law when empty for home-made jam. These days sadly it’s hard to find real honey that’s unradiated, most of the product in the stores is mostly sugar based. Support Local and Support Smaller Family owned businesses! It not only keeps you healthy, but also puts a smile on your dial and gives you a happy heart. Keep up the great work Stonelodge team. All the best, Rowan
1 reviews | Active since Jan 2020
I have been hooked to these since I found about them in July 2022. I prefer plant based eating and I enjoy them thoroughly. The service and packaging is exceptional too. Continue the good work.
1 reviews | Active since Jan 2020
I have been ordering granola from Stonelodge for a couple of years now. Really love the product but equally impressed by their service. Communication is prompt and my order arrives beautifully wrapped with a handwritten note - what a way to make granola feel like a treat! We had 1 issue where my order didn't get processed, but after a quick email, the team were on it and it was rectified immediately.
1 reviews | Active since Jan 2020
I have been ordering granola from Stonelodge for a couple of years now. Really love the product but equally impressed by their service. Communication is prompt and my order arrives beautifully wrapped with a handwritten note - what a way to make granola feel like a treat! We had 1 issue where my order didn't get processed, but after a quick email, the team were on it and it was rectified immediately.
1 reviews | Active since Jan 2020
This is absolute a stunning product and super service! Thank you to the Stonelodge team!
1 reviews | Active since Jan 2020
This is absolute a stunning product and super service! Thank you to the Stonelodge team!
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