S
Stones
Unclaimed Business
S
Stones
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#13
in Entertainment & Gaming
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Stones
Stones has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Stones across 18 total reviews. How is the TrustIndex calculated? →
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceDH
Danelle H
1 reviews | Active since Jan 2020
30 Nov 2025, 06:51
Durbanville stones
My boyfriend and I visited Stones in Durbanville, and from the moment we arrived, we experienced noticeably unfair treatment from one of the bartenders. When we first tried to order, the bartender repeatedly ignored us, and although we initially assumed he might simply be tired, the behavior continued throughout the night. While playing pool with people we met, we decided to move to the quieter section of the bar, where we received excellent service from another staff member with long hair, who treated everyone equally and was incredibly attentive. Later, when we went to request a glass of water before leaving, we approached a tall bartender. He walked toward us, then told us to wait, and proceeded to assist people who had arrived long after us. Even once he finished with them, he looked directly at us, ignored us again, and started wiping tables. I noticed throughout the night that he consistently served white customers while ignoring Black and Coloured customers. His attitude was arrogant, dismissive, and unprofessional, and he repeatedly pulled faces at me when I tried to get his attention. When I asked him directly whether he had an issue with Coloured people, he denied it but responded in a rude and defensive way. The ****** we experienced from this staff member made us feel extremely unwelcome in a place we previously thought was comfortable, enjoyable, and close to home. It was deeply disappointing, especially since the other staff members were respectful and professional, and what could have been a good night ended on a horrible note.
Helpful (0)
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Danelle H
1 reviews | Active since Jan 2020
30 Nov 2025, 06:51
Durbanville stones
My boyfriend and I visited Stones in Durbanville, and from the moment we arrived, we experienced noticeably unfair treatment from one of the bartenders. When we first tried to order, the bartender repeatedly ignored us, and although we initially assumed he might simply be tired, the behavior continued throughout the night. While playing pool with people we met, we decided to move to the quieter section of the bar, where we received excellent service from another staff member with long hair, who treated everyone equally and was incredibly attentive. Later, when we went to request a glass of water before leaving, we approached a tall bartender. He walked toward us, then told us to wait, and proceeded to assist people who had arrived long after us. Even once he finished with them, he looked directly at us, ignored us again, and started wiping tables. I noticed throughout the night that he consistently served white customers while ignoring Black and Coloured customers. His attitude was arrogant, dismissive, and unprofessional, and he repeatedly pulled faces at me when I tried to get his attention. When I asked him directly whether he had an issue with Coloured people, he denied it but responded in a rude and defensive way. The ****** we experienced from this staff member made us feel extremely unwelcome in a place we previously thought was comfortable, enjoyable, and close to home. It was deeply disappointing, especially since the other staff members were respectful and professional, and what could have been a good night ended on a horrible note.
0
Replies (0)KM
AS
Amy S
1 reviews | Active since Jan 2020
30 Aug 2022, 07:46
Mistreatment by Bouncers at Observatory Branch
My friend and I were in the bathroom at stones when a man started aggressively banging on the door and shouting. When we came out, there were about 3/4 bouncers standing inside the girls' bathroom. They were very rude and accused us of doing cocaine with absolutely no proof. This was a complete lie. We have never done cocaine in our lives. They weren't interested in what we had to say and started kicking us out quite forcefully. The man shouted across stones to another bouncer saying we were doing cocaine in the bathroom. This is absolutely disgusting treatment. So many people heard this and saw this take place which is defamation of character. If the wrong person were to have heard, it could have gotten back to our employers. They did not even bother to check for any sort of proof. They simply made an assumption based on what? We did nothing wrong. All we did was go to the bathroom. The fact that there were men inside the girls' bathroom is already an issue on its own. I no longer feel safe in this establishment nor do I trust the bouncers. They are meant to make us feel protected but they made us feel scared and left two young women out on the street at 12 am with zero proof to warrant this. I sent an email about this to them but I got no response.
Helpful (0)
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Amy S
1 reviews | Active since Jan 2020
30 Aug 2022, 07:46
Mistreatment by Bouncers at Observatory Branch
My friend and I were in the bathroom at stones when a man started aggressively banging on the door and shouting. When we came out, there were about 3/4 bouncers standing inside the girls' bathroom. They were very rude and accused us of doing cocaine with absolutely no proof. This was a complete lie. We have never done cocaine in our lives. They weren't interested in what we had to say and started kicking us out quite forcefully. The man shouted across stones to another bouncer saying we were doing cocaine in the bathroom. This is absolutely disgusting treatment. So many people heard this and saw this take place which is defamation of character. If the wrong person were to have heard, it could have gotten back to our employers. They did not even bother to check for any sort of proof. They simply made an assumption based on what? We did nothing wrong. All we did was go to the bathroom. The fact that there were men inside the girls' bathroom is already an issue on its own. I no longer feel safe in this establishment nor do I trust the bouncers. They are meant to make us feel protected but they made us feel scared and left two young women out on the street at 12 am with zero proof to warrant this. I sent an email about this to them but I got no response.
0
Replies (0)FK
Francois K
1 reviews | Active since Jan 2020
27 Dec 2020, 07:09
Bad service
When you go stones the service depend on how you look poor service I buy more than four beer I was with my girlfriend and the white cashier said he have to open all the 6 beers that Stones rules OK I asked if I can have some thing to cover those beers so long bcz we can not drink all those beers once he he say no but when a white couple come they buy 6 beers like us but the service more better and he give them cover and asked them where they want to sit. He didn't stop there the guy the he open the beers that we did buy me and my girlfriend he did break one beer I went to ask him to change it not even saying sorry that was a mistake he look at us and say to a lady from the door go to him I mean you spend your money but in return is like they are giving you for free or they must just put a big sign white only will never go there again we end up leaving the beer. Bcz I was not welcome there
Helpful (0)
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Francois K
1 reviews | Active since Jan 2020
27 Dec 2020, 07:09
Bad service
When you go stones the service depend on how you look poor service I buy more than four beer I was with my girlfriend and the white cashier said he have to open all the 6 beers that Stones rules OK I asked if I can have some thing to cover those beers so long bcz we can not drink all those beers once he he say no but when a white couple come they buy 6 beers like us but the service more better and he give them cover and asked them where they want to sit. He didn't stop there the guy the he open the beers that we did buy me and my girlfriend he did break one beer I went to ask him to change it not even saying sorry that was a mistake he look at us and say to a lady from the door go to him I mean you spend your money but in return is like they are giving you for free or they must just put a big sign white only will never go there again we end up leaving the beer. Bcz I was not welcome there
0
Replies (0)CB
Christian B
1 reviews | Active since Jan 2020
5 Dec 2020, 21:49
Avoid at all costs
Stones Durbanville. Very aggressive manager with a super fragile ego. Shem
Helpful (0)
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Christian B
1 reviews | Active since Jan 2020
5 Dec 2020, 21:49
Avoid at all costs
Stones Durbanville. Very aggressive manager with a super fragile ego. Shem
0
Replies (0)BB
BABALWA B
1 reviews | Active since Jan 2020
10 Dec 2019, 22:05
Stones Tygervalley is a cesspot
This place is trash! We went there for the first time having accidentally spotted it whilst driving around. The manager was rude from the onset, he refused to give us the range of beverages and was put off when we realised that there's more to offer. We also noticed that he was high. The bar help told us on two occasions that we should rather run a tab to avoid running bank charges. The manager flexed and told us that we couldn't and wouldn't explain why even when we told him what we had been told. He eventually got annoyed and instructed another staff member to attend to our FIRST round. Given that we were the only people of color, the only patrons who were ignored and mistreated, it's hard to ignore the fact that this WAS an issue of race. As soon as you recognize the possibility of other races wanting to patronize you the better.
Helpful (0)
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BABALWA B
1 reviews | Active since Jan 2020
10 Dec 2019, 22:05
Stones Tygervalley is a cesspot
This place is trash! We went there for the first time having accidentally spotted it whilst driving around. The manager was rude from the onset, he refused to give us the range of beverages and was put off when we realised that there's more to offer. We also noticed that he was high. The bar help told us on two occasions that we should rather run a tab to avoid running bank charges. The manager flexed and told us that we couldn't and wouldn't explain why even when we told him what we had been told. He eventually got annoyed and instructed another staff member to attend to our FIRST round. Given that we were the only people of color, the only patrons who were ignored and mistreated, it's hard to ignore the fact that this WAS an issue of race. As soon as you recognize the possibility of other races wanting to patronize you the better.
0
Replies (0)MK
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