Sad and bad service

If I could I would have given 0. Cellfast garden sprinklers and accessories in my opinion was great and I thought the same as Gardena untill I bought them and asked for the other part off the sprinkler. I bought a Pulsating / Impact sprinkler not even sure what the correct name is as there's different names. The sprinkler came alone that showed me it needs a peg where the hosepype plugs into, I could not get a peg anywhere in Builders so asked the garden dep. and was told we don't sell them loose anymore although we used to. I then phoned Storm Distributiins the importers of cellfast that kept me busy for 2 days trying to get the right techn. to contact me and when she did, what a disaster. I was told by this person they only import that part of the sprinkler as it's made to be connected next to 2 other sprinklers I started laughing she clearly had no idea what it is and that was the technician. At the end I told her so "you tel me Storm imports sprinklers without pegs so can not be used correctly unless you make your own plans" she rep**** "yes sir sorry about that but we don't supple pegs for that sprinkler." Servive I never expected