SF
Strand Flooring & Blinds
Unclaimed Business
SF
Strand Flooring & Blinds
Unclaimed Business
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#5
in Home Services
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|2 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Strand Flooring & Blinds
Strand Flooring & Blinds has a TrustIndex of 0 out of 10 on Hellopeter, based on 2 reviews in the last 12 months. Hellopeter has tracked Strand Flooring & Blinds across 12 total reviews. How is the TrustIndex calculated? →
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMW
Morkel W
1 reviews | Active since Jan 2020
24 Oct 2025, 09:03
Not a positive experience
I could have written any of the negative reviews on this thread as my experience was the same. Dealing with the owner, Reinhard, was one of the most unpleasant experiences I've ever had.
Helpful (0)
|Replies (0)LZ
Lindie Z
1 reviews | Active since Jan 2020
3 Oct 2025, 10:56
Abusive insulting owner
Owner verbally abuse client when simple request are not answered, next level insulting voice messages - unprofessional on another level, not worth saving a few cents yo go through his abuse
Helpful (0)
|Replies (0)VH
VIDA H
1 reviews | Active since Jan 2020
26 Sept 2024, 10:18
WORST EXPERIENCE OF MY LIFE
I would not have given this company a minus 10 rating!! The owner Reinhard Isaacs comes across as such "genuine" person. FARRRR from the truth. Rude, dishonest and has absolutely no work ethic. Promises all but when the issues arise he refuses to admit he is wrong and turned it all around telling us we don't want to pay the balance. The voice notes are on another level! He will not take responsibility for his BAD WORK, excuses and denial and we now have a vinyl floor that is lifting and his excuse is we don't want to pay the balance. I will def not even pay you now to fix the floor. Rude voice notes, cannot reason with a **** and a *****ed person. You reap what you sow, I hope that he keeps that in mind when he goes to church on Sundays! that's if he goes to church!!! DO NOT use this man for anything!! I have had to block him on calls and WhatsApp to avoid his voice notes and utter disgusting approach to "customer service" AVOID AVOID AVOID!!! Don't know how long he has been in business but what a disaster, wish I had seen the hello peter reviews before I even bothered!!!!
Helpful (0)
|Replies (0)VH
VIDA H
1 reviews | Active since Jan 2020
26 Sept 2024, 10:18
WORST EXPERIENCE OF MY LIFE
I would not have given this company a minus 10 rating!! The owner Reinhard Isaacs comes across as such "genuine" person. FARRRR from the truth. Rude, dishonest and has absolutely no work ethic. Promises all but when the issues arise he refuses to admit he is wrong and turned it all around telling us we don't want to pay the balance. The voice notes are on another level! He will not take responsibility for his BAD WORK, excuses and denial and we now have a vinyl floor that is lifting and his excuse is we don't want to pay the balance. I will def not even pay you now to fix the floor. Rude voice notes, cannot reason with a **** and a *****ed person. You reap what you sow, I hope that he keeps that in mind when he goes to church on Sundays! that's if he goes to church!!! DO NOT use this man for anything!! I have had to block him on calls and WhatsApp to avoid his voice notes and utter disgusting approach to "customer service" AVOID AVOID AVOID!!! Don't know how long he has been in business but what a disaster, wish I had seen the hello peter reviews before I even bothered!!!!
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Replies (0)BX
Bertus X
1 reviews | Active since Jan 2020
26 Aug 2023, 06:10
WORST BUSINESS experience I have had in my life!!
I would give no star but that is not an option. We have bought blinds through this company and when they installed the blinds we were not present. They drilled into into our doorway right on the edge and a 16cm x 8cm x 3 cm chunk fell off. The business proceeded to stick the broken pieces back with silicone which looked like a broken puzzle bulging out of it seams. I proceeded to talk to the owner about the problem where I was trying to explain that they cannot drill so close to the edge, He kept interrupting me and being rude while I was trying to explain what happend. Then the excuse was that my building was built badly and that it was a weak spot, laying the blame anywhere but their workmanship. As I was trying to talk to the owner, he proceeded to personally insult me and my family. He sent disgusting voice notes to my wife and I which is completely unacceptable and unprofessional. He sent disgusting voice messages up to 11 min long where he cursed at me and even proceded to talk about *** in a disgusting and crude manner (nothing to do with the topic at hand!). It absolutely horrifies me that this is the customer service I have received when their workmanship and business are clearly the problem. Never, in almost 20 years of doing business with numerous companies have I ever come across a business like this. I will do the repair cost on my own dime because the business owner is childish, immature and cannot listen to reason. I estimate the damages to be about R1000.00. If I had done the installation myself this would not have happened. It was certainly a rushed job at 16:00 on a Friday - you can be the judge. I wholeheartly recommend that you STAY AWAY from this business at all costs. Rather find yourself another business where your investment will be respected and treated with care. They will never see me again!!
Helpful (0)
|Replies (0)BX
Bertus X
1 reviews | Active since Jan 2020
26 Aug 2023, 06:10
WORST BUSINESS experience I have had in my life!!
I would give no star but that is not an option. We have bought blinds through this company and when they installed the blinds we were not present. They drilled into into our doorway right on the edge and a 16cm x 8cm x 3 cm chunk fell off. The business proceeded to stick the broken pieces back with silicone which looked like a broken puzzle bulging out of it seams. I proceeded to talk to the owner about the problem where I was trying to explain that they cannot drill so close to the edge, He kept interrupting me and being rude while I was trying to explain what happend. Then the excuse was that my building was built badly and that it was a weak spot, laying the blame anywhere but their workmanship. As I was trying to talk to the owner, he proceeded to personally insult me and my family. He sent disgusting voice notes to my wife and I which is completely unacceptable and unprofessional. He sent disgusting voice messages up to 11 min long where he cursed at me and even proceded to talk about *** in a disgusting and crude manner (nothing to do with the topic at hand!). It absolutely horrifies me that this is the customer service I have received when their workmanship and business are clearly the problem. Never, in almost 20 years of doing business with numerous companies have I ever come across a business like this. I will do the repair cost on my own dime because the business owner is childish, immature and cannot listen to reason. I estimate the damages to be about R1000.00. If I had done the installation myself this would not have happened. It was certainly a rushed job at 16:00 on a Friday - you can be the judge. I wholeheartly recommend that you STAY AWAY from this business at all costs. Rather find yourself another business where your investment will be respected and treated with care. They will never see me again!!
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Replies (0)TE
Taryn E
1 reviews | Active since Jan 2020
24 May 2023, 06:39
First class service and quality products
Strand Flooring were professional and communicative from the day I requested a quote from them. They delivered exactly what they promised and Christal managed the whole project from beginning to end and kept me informed every step of the way. I highly recommend Strand Flooring and Blinds.
Helpful (0)
|Replies (0)TE
Taryn E
1 reviews | Active since Jan 2020
24 May 2023, 06:39
First class service and quality products
Strand Flooring were professional and communicative from the day I requested a quote from them. They delivered exactly what they promised and Christal managed the whole project from beginning to end and kept me informed every step of the way. I highly recommend Strand Flooring and Blinds.
0
Replies (0)HC
Helen C
1 reviews | Active since Jan 2020
29 Nov 2022, 07:04
The worst flooring companies
The most disgusting company I have ever experienced. They installed flooring worth R90 000. Recommended below quality flooring from Likewise Flooring saying it was the best quality flooring with a 15-year warranty. Other floor installing companies now tell us their flooring is below quality. Flooring dents when you drop anything on it. Installed it incorrectly so the floor didn't have space to move and so bubbled up. Came and hacked sections of the floor out while disrespecting us in our own home and now want to charge R15 000 to fix it. If you want to install flooring or blinds NEVER use this company and always go to the ombudsman to see who is accredited. Their number one excuse when anything goes wrong is moisture under the floor. The builder checked for moisture and there is no moisture under the floor.
Helpful (0)
|Replies (0)HC
Helen C
1 reviews | Active since Jan 2020
29 Nov 2022, 07:04
The worst flooring companies
The most disgusting company I have ever experienced. They installed flooring worth R90 000. Recommended below quality flooring from Likewise Flooring saying it was the best quality flooring with a 15-year warranty. Other floor installing companies now tell us their flooring is below quality. Flooring dents when you drop anything on it. Installed it incorrectly so the floor didn't have space to move and so bubbled up. Came and hacked sections of the floor out while disrespecting us in our own home and now want to charge R15 000 to fix it. If you want to install flooring or blinds NEVER use this company and always go to the ombudsman to see who is accredited. Their number one excuse when anything goes wrong is moisture under the floor. The builder checked for moisture and there is no moisture under the floor.
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Replies (0)CG
Carroll G
1 reviews | Active since Jan 2020
29 Apr 2022, 09:29
Poor customer service. Strand Flooring and Blinds
I have read comments re this company. Our floor was laid June 2021. We have since noticed one floor board is bubbling, 1 floor board has a broken clip. There are others not looking great. The guys came out and made a report stating that this was water damage but that they would fix it. It has gone down hill from there. The owner sends rambling rude msgs , some I have kept, others I deleted. I am now going to approach SAWLFA and pay for a inspection of the work done. The workers are extremely polite but the owner is another story . I shall be playing the msgs that I have received to the SAWLFA representative when they come and make a report. The owner of Strand Flooring and Blinds suggested I contact them which I have done.
Helpful (0)
|Replies (0)CG
Carroll G
1 reviews | Active since Jan 2020
29 Apr 2022, 09:29
Poor customer service. Strand Flooring and Blinds
I have read comments re this company. Our floor was laid June 2021. We have since noticed one floor board is bubbling, 1 floor board has a broken clip. There are others not looking great. The guys came out and made a report stating that this was water damage but that they would fix it. It has gone down hill from there. The owner sends rambling rude msgs , some I have kept, others I deleted. I am now going to approach SAWLFA and pay for a inspection of the work done. The workers are extremely polite but the owner is another story . I shall be playing the msgs that I have received to the SAWLFA representative when they come and make a report. The owner of Strand Flooring and Blinds suggested I contact them which I have done.
0
Replies (0)SS
Shirley S
1 reviews | Active since Jan 2020
3 Dec 2021, 12:06
Highly recommended
I was so impressed with the wonderful service received from Strand Flooring. Reinhard who did the quote was so friendly, helpful and informative. The quote arrived quickly and the contractors arrived on time and completed the floors on the same day. The floors were beautifully installed and the rooms were left clean and tidy. I can highly recommend this company
Helpful (0)
|Replies (0)SS
Shirley S
1 reviews | Active since Jan 2020
3 Dec 2021, 12:06
Highly recommended
I was so impressed with the wonderful service received from Strand Flooring. Reinhard who did the quote was so friendly, helpful and informative. The quote arrived quickly and the contractors arrived on time and completed the floors on the same day. The floors were beautifully installed and the rooms were left clean and tidy. I can highly recommend this company
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Replies (0)