Review ofStratum Benefits (Pty) Ltd
Stratum Benefits (Pty) Ltd
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MJVV
Michelle Jansen Van Vuuren
1 reviews | Active since Member
17 Feb 2026, 13:43
When I submitted a c...
When I submitted a claim it stated outcome within 10 working days, its now been 12 working days , and still they say follow up on Friday which will then be 15 working days It's a lot of money I had to pay out my own pocket and expected a payout by the 10th working day as per their response
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Replies (53)Stratum Benefits (Pty) Ltd's replyOfficial
17 Feb 2026, 14:18Good day Michelle,
Thank you for raising your concerns.
The matter has been escalated to one of our Manager's.
We will be in contact soon.
Have a good day.
Kind regards,
The Stratum Benefits Team
Thank you for raising your concerns.
The matter has been escalated to one of our Manager's.
We will be in contact soon.
Have a good day.
Kind regards,
The Stratum Benefits Team
Best regards,
Stratum Benefits (Pty) Ltd's reply17 Feb 2026, 14:18
Official
Good day Michelle,
Thank you for raising your concerns.
The matter has been escalated to one of our Manager's.
We will be in contact soon.
Have a good day.
Kind regards,
The Stratum Benefits Team
Thank you for raising your concerns.
The matter has been escalated to one of our Manager's.
We will be in contact soon.
Have a good day.
Kind regards,
The Stratum Benefits Team
Best regards,