Strom Creations ****

My experience with Strom Creations was beyond frustrating and extremely unprofessional. From the start, there was a complete lack of communication, constant delays, and endless excuses. I ordered stickers, and due to their poor communication, I arranged for someone to collect them on my behalf. Despite multiple requests, they failed to provide an address for collection, claiming no one was available to hand over the stickers, not even her father. This resulted in days of delays and wasted time.

To try to resolve this, she eventually agreed to Uber the package to me. However, after hours of silence, she claimed to be on her way to the office, then said she had to make a detour, and ultimately, the stickers weren't sent. She promised they would be sent first thing the next morning. I made it clear that I needed the stickers delivered before 9:30 AM as I had to leave for work. By 9:30, she was still looking for a driver. Hours passed with no updates until I had to follow up three hours later. This lack of communication and disregard for my time was unacceptable.

When the Uber driver finally arrived, things only got worse. She informed me at the last minute that the Uber trip had switched to a cash payment option and asked me to cover the cost, promising to repay me afterward. This was completely unprofessional, especially since she hadn’t communicated this beforehand. I refused to pay for it, as it wasn’t my responsibility to cover her delivery costs, and this unexpected request just added more unnecessary stress to the situation.

When the stickers finally arrived, they were a complete disaster. The wrong size, blurry, and of such poor quality that they were unusable for my business. Despite providing clear instructions on size and design, none of them were followed. The stickers were so bad that I had no choice but to request a full refund.

She refused to refund 100% of the amount and blamed the problem on someone new running the machine. She assured me she would personally fix the issue, but over a week later, I still hadn’t received any new stickers. Every day it is another excuse: first, she promised it would be done by Monday, then it was Tuesday evening, and now Wednesday morning. This morning, she said she was “offsite” and would get it done later today. It’s been a constant cycle of broken promises and delays, with no resolution in sight.

This entire process has been exhausting. From the lack of communication and unprofessional behavior to the poor product quality and endless excuses, Strom Creations has shown no interest in resolving the issue or delivering on their promises. I’ve wasted valuable time and money dealing with them, and I still don’t have a usable product.

Strom Creations is, without a doubt, one of the worst business experiences I’ve ever had. If you value your time, money, and peace of mind, avoid this company at all costs. Their lack of professionalism, inability to communicate properly, and failure to deliver a quality product make them a business you simply cannot trust. There are far better, more reliable options out there—don’t waste your time with this one.