Struben Street Motors
Claimed Business
Struben Street Motors
Claimed Business
20 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, Struben Street Motors delivers an outstanding customer experience rooted in honesty, transparency and professionalism. Staff members Riaan, Rino, Pieter, Basie and Melinda are repeatedly praised for going the extra mile, providing clear communication and ensuring smooth transactions. Customers highlight the dealership's willingness to encourage independent vehicle inspections, resolve post-sale issues without hesitation, and accommodate financing needs. The premises are noted as clean and well-maintained, with DEKRA-tested vehicles reinforcing buyer confidence. Both first-time and returning customers express strong intent to recommend SSM.
Performance(last 12 months):
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
80
Recommended: Very Likely
Review Distribution
5|20 Reviews
Jun '25 - May '26
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
5(100%)
4(0%)
3(0%)
2(0%)
1(0%)
Frequently Asked Questions About Struben Street Motors
Based on recent customer reviews, Struben Street Motors delivers an outstanding customer experience rooted in honesty, transparency and professionalism. Staff members Riaan, Rino, Pieter, Basie and Melinda are repeatedly praised for going the extra mile, providing clear communication and ensuring smooth transactions. Customers highlight the dealership's willingness to encourage independent vehicle inspections, resolve post-sale issues without hesitation, and accommodate financing needs. The premises are noted as clean and well-maintained, with DEKRA-tested vehicles reinforcing buyer confidence. Both first-time and returning customers express strong intent to recommend SSM.
Struben Street Motors has a TrustIndex of 0 out of 10 on Hellopeter, based on 20 reviews in the last 12 months. Hellopeter has tracked Struben Street Motors across 141 total reviews. How is the TrustIndex calculated? →
Recent reviews (20)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceBC
Bettina C
1 reviews | Active since Jan 2020
24 Feb 2026, 21:01
VERY happy customer!
VERY happy customer! Struben Street Motors really goes the extra mile to provide quality service to their customers. All their vehicles are clean and DEKRA tested and the premises are clean and neat. Thank you Rino and Basie for an overall very positive experience!!!
Helpful (0)
|Replies (0)BC
Bettina C
1 reviews | Active since Jan 2020
24 Feb 2026, 21:01
VERY happy customer!
VERY happy customer! Struben Street Motors really goes the extra mile to provide quality service to their customers. All their vehicles are clean and DEKRA tested and the premises are clean and neat. Thank you Rino and Basie for an overall very positive experience!!!
0
Replies (0)SG
Solly G
1 reviews | Active since Jan 2020
27 Jan 2026, 09:23
Customer Experience Review: Struben Street Motors – Pretoria (Mayville)
I recently purchased a pre-owned 2010 Mercedes-Benz C220 CDI from Struben Street Motors (SSM) in Mayville, Pretoria, and I felt it was important to share my experience, especially because we, as consumers, often speak out loudly when something goes wrong, but rarely take the time to acknowledge exceptional service when we receive it. This was my first time buying a vehicle from a non-approved dealership. Previously, I only purchased Mercedes-Benz vehicles directly from Mercedes dealerships because I believed it offered better recourse and peace of mind. Naturally, I approached this purchase with caution. However, my experience with SSM completely shifted my perspective. From the beginning, the SSM team demonstrated a level of honesty, openness, and professionalism that is increasingly rare in the used-car market. Despite the car being 16 years old, it was clear that it had been well cared for by its previous owner, something SSM was transparent about and encouraged me to verify independently. What impressed me most was how confident and transparent they are about the vehicles they sell. They actively encouraged me to: • Research the car’s history • Conduct any external checks • Inspect the vehicle thoroughly, including viewing the undercarriage on-site This level of openness showed genuine confidence in the quality of their stock and deep respect for the customer’s right to make an informed decision. While purchasing a used car comes with the expectation of minor issues, SSM’s team, Rino, Pieter, and Bassie, made it clear that they stand by their vehicles and their customers. Their willingness to assist and go the extra mile reassured me that I had made the right decision. To the team at Struben Street Motors, especially Rino: Thank you for your honesty, your ethical business practices, and the exceptional customer experience. I wish you all the best in your future sales, and I hope many more customers get to experience the level of service I received.
Helpful (0)
|Replies (0)SG
Solly G
1 reviews | Active since Jan 2020
27 Jan 2026, 09:23
Customer Experience Review: Struben Street Motors – Pretoria (Mayville)
I recently purchased a pre-owned 2010 Mercedes-Benz C220 CDI from Struben Street Motors (SSM) in Mayville, Pretoria, and I felt it was important to share my experience, especially because we, as consumers, often speak out loudly when something goes wrong, but rarely take the time to acknowledge exceptional service when we receive it. This was my first time buying a vehicle from a non-approved dealership. Previously, I only purchased Mercedes-Benz vehicles directly from Mercedes dealerships because I believed it offered better recourse and peace of mind. Naturally, I approached this purchase with caution. However, my experience with SSM completely shifted my perspective. From the beginning, the SSM team demonstrated a level of honesty, openness, and professionalism that is increasingly rare in the used-car market. Despite the car being 16 years old, it was clear that it had been well cared for by its previous owner, something SSM was transparent about and encouraged me to verify independently. What impressed me most was how confident and transparent they are about the vehicles they sell. They actively encouraged me to: • Research the car’s history • Conduct any external checks • Inspect the vehicle thoroughly, including viewing the undercarriage on-site This level of openness showed genuine confidence in the quality of their stock and deep respect for the customer’s right to make an informed decision. While purchasing a used car comes with the expectation of minor issues, SSM’s team, Rino, Pieter, and Bassie, made it clear that they stand by their vehicles and their customers. Their willingness to assist and go the extra mile reassured me that I had made the right decision. To the team at Struben Street Motors, especially Rino: Thank you for your honesty, your ethical business practices, and the exceptional customer experience. I wish you all the best in your future sales, and I hope many more customers get to experience the level of service I received.
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Mathilda
1 reviews | Active since Jan 2020
6 Nov 2025, 17:04
Happy travelzz
I've Just taken possession of my new baby girrrrl from Struben Street Motors (SSM) 😊. The service was absolutely lovely... Smooth, I was so impressed with the fact that they were able to accommodate me if I wanted my monthly installment lower, that was really cool. After several quotations from other places I actually got the perfect car for an affordable price... I also got some lessons on what to look at and how to evaluate when making my decisions - Malinda was amazing.. Everyone was soooo willing to explain what I didn't understand.. the how's and the whys.. Thanks so much Riaan. You guys really have so much passion at what your doing. I do appreciate you both.... Oooo the coffee was sooo nice 😊.
Helpful (0)
|Replies (0)M
Mathilda
1 reviews | Active since Jan 2020
6 Nov 2025, 17:04
Happy travelzz
I've Just taken possession of my new baby girrrrl from Struben Street Motors (SSM) 😊. The service was absolutely lovely... Smooth, I was so impressed with the fact that they were able to accommodate me if I wanted my monthly installment lower, that was really cool. After several quotations from other places I actually got the perfect car for an affordable price... I also got some lessons on what to look at and how to evaluate when making my decisions - Malinda was amazing.. Everyone was soooo willing to explain what I didn't understand.. the how's and the whys.. Thanks so much Riaan. You guys really have so much passion at what your doing. I do appreciate you both.... Oooo the coffee was sooo nice 😊.
0
Replies (0)P
Petri
1 reviews | Active since Jan 2020
3 Nov 2025, 07:13
Great service
Great service, delivery of vehicle was done without any issues. One issue was detected after delivery, issue was resolved and the service provider was paid without questions. Great service received from Riaan!
Helpful (0)
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