Struben Street Motors
Verified Business
|5|20 Reviews (last 12 months)|Responds in 25m
Struben Street Motors
Verified Business
|5
20 Reviews (last 12 months)
Responds in 25m
AI Review Summary
Based on recent customer reviews, Struben Street Motors is consistently praised for delivering an exceptional pre-owned vehicle buying experience. Customers repeatedly highlight the professionalism, honesty, and transparency of the sales team, with Riaan, Rino, Pieter, Bassie, and Melinda frequently named for going the extra mile. A recurring theme is the smooth, efficient transaction process, clean DEKRA tested stock, and willingness to accommodate buyer needs around financing and inspections. Customers consistently mention feeling informed, respected, and confident in their purchase decisions, often expressing strong intent to recommend the dealership.
Performance(last 12 months):
TrustIndex
5.9
Ranking
#79
in Automotive
Reply Time
25m
NPS Score
60
Recommended: Very Likely
Review Distribution
5|20 Reviews
Jul '25 - Jun '26
Recent reviews (20)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceC
D
Dewalt
1 reviews | Active since Jan 2020
12 May 2026, 09:11
Friendly and clear c...
Friendly and clear communication, made the process of buy our firts car effortlessly and a great experience all round, Thanks Riaan and your team for making everything such a enjoyable experience!!
Helpful (0)
|Replies (0)M
C
M
R
Ricus
1 reviews | Active since Jan 2020
23 Mar 2026, 11:33
Riaan at Struben Street Motors was very very helpfull, he answered all my questions about the vehicle I bought and was always honest
Riaan at Struben Street Motors was very very helpfull, he answered all my questions about the vehicle I bought and was always honest. Very pleasant sales person
Helpful (0)
|Replies (0)R
Ricus
1 reviews | Active since Jan 2020
23 Mar 2026, 11:33
Riaan at Struben Street Motors was very very helpfull, he answered all my questions about the vehicle I bought and was always honest
Riaan at Struben Street Motors was very very helpfull, he answered all my questions about the vehicle I bought and was always honest. Very pleasant sales person
0
Replies (0)BC
Bettina C
1 reviews | Active since Jan 2020
24 Feb 2026, 21:01
VERY happy customer!
VERY happy customer! Struben Street Motors really goes the extra mile to provide quality service to their customers. All their vehicles are clean and DEKRA tested and the premises are clean and neat. Thank you Rino and Basie for an overall very positive experience!!!
Helpful (0)
|Replies (0)BC
Bettina C
1 reviews | Active since Jan 2020
24 Feb 2026, 21:01
VERY happy customer!
VERY happy customer! Struben Street Motors really goes the extra mile to provide quality service to their customers. All their vehicles are clean and DEKRA tested and the premises are clean and neat. Thank you Rino and Basie for an overall very positive experience!!!
0
Replies (0)SG
Solly G
1 reviews | Active since Jan 2020
27 Jan 2026, 09:23
Customer Experience Review: Struben Street Motors – Pretoria (Mayville)
I recently purchased a pre-owned 2010 Mercedes-Benz C220 CDI from Struben Street Motors (SSM) in Mayville, Pretoria, and I felt it was important to share my experience, especially because we, as consumers, often speak out loudly when something goes wrong, but rarely take the time to acknowledge exceptional service when we receive it. This was my first time buying a vehicle from a non-approved dealership. Previously, I only purchased Mercedes-Benz vehicles directly from Mercedes dealerships because I believed it offered better recourse and peace of mind. Naturally, I approached this purchase with caution. However, my experience with SSM completely shifted my perspective. From the beginning, the SSM team demonstrated a level of honesty, openness, and professionalism that is increasingly rare in the used-car market. Despite the car being 16 years old, it was clear that it had been well cared for by its previous owner, something SSM was transparent about and encouraged me to verify independently. What impressed me most was how confident and transparent they are about the vehicles they sell. They actively encouraged me to: • Research the car’s history • Conduct any external checks • Inspect the vehicle thoroughly, including viewing the undercarriage on-site This level of openness showed genuine confidence in the quality of their stock and deep respect for the customer’s right to make an informed decision. While purchasing a used car comes with the expectation of minor issues, SSM’s team, Rino, Pieter, and Bassie, made it clear that they stand by their vehicles and their customers. Their willingness to assist and go the extra mile reassured me that I had made the right decision. To the team at Struben Street Motors, especially Rino: Thank you for your honesty, your ethical business practices, and the exceptional customer experience. I wish you all the best in your future sales, and I hope many more customers get to experience the level of service I received.
Helpful (0)
|Replies (0)SG
Solly G
1 reviews | Active since Jan 2020
27 Jan 2026, 09:23
Customer Experience Review: Struben Street Motors – Pretoria (Mayville)
I recently purchased a pre-owned 2010 Mercedes-Benz C220 CDI from Struben Street Motors (SSM) in Mayville, Pretoria, and I felt it was important to share my experience, especially because we, as consumers, often speak out loudly when something goes wrong, but rarely take the time to acknowledge exceptional service when we receive it. This was my first time buying a vehicle from a non-approved dealership. Previously, I only purchased Mercedes-Benz vehicles directly from Mercedes dealerships because I believed it offered better recourse and peace of mind. Naturally, I approached this purchase with caution. However, my experience with SSM completely shifted my perspective. From the beginning, the SSM team demonstrated a level of honesty, openness, and professionalism that is increasingly rare in the used-car market. Despite the car being 16 years old, it was clear that it had been well cared for by its previous owner, something SSM was transparent about and encouraged me to verify independently. What impressed me most was how confident and transparent they are about the vehicles they sell. They actively encouraged me to: • Research the car’s history • Conduct any external checks • Inspect the vehicle thoroughly, including viewing the undercarriage on-site This level of openness showed genuine confidence in the quality of their stock and deep respect for the customer’s right to make an informed decision. While purchasing a used car comes with the expectation of minor issues, SSM’s team, Rino, Pieter, and Bassie, made it clear that they stand by their vehicles and their customers. Their willingness to assist and go the extra mile reassured me that I had made the right decision. To the team at Struben Street Motors, especially Rino: Thank you for your honesty, your ethical business practices, and the exceptional customer experience. I wish you all the best in your future sales, and I hope many more customers get to experience the level of service I received.
0
Replies (0)