Studio Steyl
1|1 reviews
SB
Shari B
1 reviews | Active since Member
30 May 2023, 03:01
Studio vuil.
Paid for a counter in full, upfront. They made the wrong size first and only realized when the glass was delivered, even though they quoted us for the size we wanted. The woman we were dealing with ghosted us and her husband started corresponding with us. ****ty customer service, no contact with us unless we asked for it. Blatantly rude, telling us they have more important, better paying clients to deal with. Horribly rude over voice message. It has been 3 months and we haven't recieved our counter. They keep coming up with a new excuse every week as to why they can't deliver, even after saying that our counter is taking up space in their workshop and they want it out of there. They ****ed up our order because they are unable to communicate properly with eachother and have been so very unprofessional. I do not recommend these horrible, rude, inefficient, excuse ridden counter makers to anyone.
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Shari B's updateReviewer Update
16 Jun 2023, 11:29Update: counter was delivered eventually *after over 2 months of waiting*. The Glass that was used was not smoothed along the edges leaving an ugly finish, and also making it so we could not open the glass sliding door properly. We had to sand the edges ourself just to be able to open the slider.
We had also arranged and paid for our other counter we got from them previously to be painted with the same stain as the new one, when they delivered the new one. They did the outer half of the counter and nothing inside and told us that's all the paint they brought and we must go buy our own paint and finish it ourselves.
Once again, we do not recommend this business at all.
We had also arranged and paid for our other counter we got from them previously to be painted with the same stain as the new one, when they delivered the new one. They did the outer half of the counter and nothing inside and told us that's all the paint they brought and we must go buy our own paint and finish it ourselves.
Once again, we do not recommend this business at all.
SB
Shari B's update16 Jun 2023, 11:29
Reviewer Update
Update: counter was delivered eventually *after over 2 months of waiting*. The Glass that was used was not smoothed along the edges leaving an ugly finish, and also making it so we could not open the glass sliding door properly. We had to sand the edges ourself just to be able to open the slider.
We had also arranged and paid for our other counter we got from them previously to be painted with the same stain as the new one, when they delivered the new one. They did the outer half of the counter and nothing inside and told us that's all the paint they brought and we must go buy our own paint and finish it ourselves.
Once again, we do not recommend this business at all.
We had also arranged and paid for our other counter we got from them previously to be painted with the same stain as the new one, when they delivered the new one. They did the outer half of the counter and nothing inside and told us that's all the paint they brought and we must go buy our own paint and finish it ourselves.
Once again, we do not recommend this business at all.