Unprofessional service poor treatment

am extremely disappointed with my experience at style studio they did an ombré for me and completely messed it up it turned an orange tone instead of the nice brownish tone that I left with and they took no responsibility for messing up my hair instead I was just told that it should of never happened they don’t know why it did and that I would have to come in and pay for it to be corrected I am not a expect in the filed and would of liked them to get it right the first time round as they should or and offered to pay for it to be corrected and fix my hair but this wasn’t the case and I am now left with my hair looking terrible and wasted a lot of money I will never recommend them or advise anyone to go to them poor unprofessional service and treatment! And extremely arrogant their approach must be that the client is wrong because I was told that it’s basically my fault and responsibility for my hair and to fix it