Subaru South Africa
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
0
Recommended: Unlikely
Jun '25 - May '26
Subaru South Africa has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Subaru South Africa across 81 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Hi Subaru. I'm requesting you to open another branch in Durban. While I enjoy my Forester, it pains me to have to take it to Emond Auto. Since other workshops don't keep parts, front struts in my case, I'm forced to go to Emond Auto. After they replaced my struts and control arms, 30 seconds into my drive, I heard a horrible rattle which made me scared to drive as it sounded like my wheels were going to fall off. I had to take it back in another day which is an inconvenience, and they said they didn't tighten the bolts. It obviously didn't go for a test drive which they confirmed they did. While this is my last poor experience with them, I've left a numerous messages for Dave Emond or Tracy to contact me, but sadly Emond Auto simply refuses to respond. Since I can't find a reliable mechanic in Durban, my next vehicle won't be a Subaru. Please contact Emond Auto which is your nominated dealer and get them to get their act together.
1 reviews | Active since Jan 2020
Hi Subaru. I'm requesting you to open another branch in Durban. While I enjoy my Forester, it pains me to have to take it to Emond Auto. Since other workshops don't keep parts, front struts in my case, I'm forced to go to Emond Auto. After they replaced my struts and control arms, 30 seconds into my drive, I heard a horrible rattle which made me scared to drive as it sounded like my wheels were going to fall off. I had to take it back in another day which is an inconvenience, and they said they didn't tighten the bolts. It obviously didn't go for a test drive which they confirmed they did. While this is my last poor experience with them, I've left a numerous messages for Dave Emond or Tracy to contact me, but sadly Emond Auto simply refuses to respond. Since I can't find a reliable mechanic in Durban, my next vehicle won't be a Subaru. Please contact Emond Auto which is your nominated dealer and get them to get their act together.
1 reviews | Active since Jan 2020
I had a major issue with my account being restricted, and I was really stressed about losing access to my funds. Thankfully, a friend referred me to Faina and her expert team. They were incredibly professional and efficient in resolving the issue. Faina worked with me every step of the way, and before I knew it, my account was unrestricted, and I was able to successfully withdraw all my funds. I highly recommend reaching out to Faina if you're facing similar issues. Her expertise and dedication made all the difference. Don’t hesitate to contact her and her team – they are top-notch! CONTAACT: FAINA__SECURE___TEAM __ @ __ GMA__IL.__C0M
1 reviews | Active since Jan 2020
I had a major issue with my account being restricted, and I was really stressed about losing access to my funds. Thankfully, a friend referred me to Faina and her expert team. They were incredibly professional and efficient in resolving the issue. Faina worked with me every step of the way, and before I knew it, my account was unrestricted, and I was able to successfully withdraw all my funds. I highly recommend reaching out to Faina if you're facing similar issues. Her expertise and dedication made all the difference. Don’t hesitate to contact her and her team – they are top-notch! CONTAACT: FAINA__SECURE___TEAM __ @ __ GMA__IL.__C0M
1 reviews | Active since Jan 2020
My Car started jerking after a while after a service. I took a gap and drove to Subaru Modderfontein and asked Mario if they can have a look. He put his best man on the job and i just cannot recall his name but he started the car and drove it streight into the workshop. 20 min later i drove out there problem solved. I must commend them and especially that knowledgable mechanic. Mario knows who it is. Thank you guys. As always outstanding service.
1 reviews | Active since Jan 2020
My Car started jerking after a while after a service. I took a gap and drove to Subaru Modderfontein and asked Mario if they can have a look. He put his best man on the job and i just cannot recall his name but he started the car and drove it streight into the workshop. 20 min later i drove out there problem solved. I must commend them and especially that knowledgable mechanic. Mario knows who it is. Thank you guys. As always outstanding service.
1 reviews | Active since Jan 2020
Thorp Subaru Plumstead are also Subaru agents, I have owned two Subarus and have watched the overall decline of this dealership over the past few years, unfortunately I have had to go back to them after their shoddy repair work caused an engine failure. I would not recommend them in any way, and it was a mistake on my part to think that they would stand by their work, try to help fix the issue. I have also complained to Subaru SA multiple times without any real support. As such this will be my last Subaru, and I will never be able to recommend them to anyone.
1 reviews | Active since Jan 2020
Thorp Subaru Plumstead are also Subaru agents, I have owned two Subarus and have watched the overall decline of this dealership over the past few years, unfortunately I have had to go back to them after their shoddy repair work caused an engine failure. I would not recommend them in any way, and it was a mistake on my part to think that they would stand by their work, try to help fix the issue. I have also complained to Subaru SA multiple times without any real support. As such this will be my last Subaru, and I will never be able to recommend them to anyone.
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