

Sucasa Airconditioning
TrustIndex
0
Ranking
#9
in Electronics & Technology
Avg Reply
57m
NPS Score
0
Recommended: Unlikely
Jun '25 - May '26
Sucasa Airconditioning has a TrustIndex of 0 out of 10 on Hellopeter, based on 4 reviews in the last 12 months. Hellopeter has tracked Sucasa Airconditioning across 11 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Sucasa Airconditioning...what an awesome aircon company indeed ! Other aircon companies out there...TAKE NOTE AND LEARN FROM Sucasa Airconditioning and how its done when selling and providing airconditioners in South Africa !!! Very well priced with excellent customer service as the lady knows how its done, very informative and helpful ! The lady that I chatted to on the phone was extremely pro-active throughout the entire process, and when she mentioned that the aircon will be delivered at a certain date and be installed at a certain date and time, it surely was delivered and installed at those certain dates and time! Now that is how businesses should be. I will definitely refer and deal with Sucasa Airconditioning from now on...WELL DONE !!
1 reviews | Active since Jan 2020
Sucasa Airconditioning...what an awesome aircon company indeed ! Other aircon companies out there...TAKE NOTE AND LEARN FROM Sucasa Airconditioning and how its done when selling and providing airconditioners in South Africa !!! Very well priced with excellent customer service as the lady knows how its done, very informative and helpful ! The lady that I chatted to on the phone was extremely pro-active throughout the entire process, and when she mentioned that the aircon will be delivered at a certain date and be installed at a certain date and time, it surely was delivered and installed at those certain dates and time! Now that is how businesses should be. I will definitely refer and deal with Sucasa Airconditioning from now on...WELL DONE !!
1 reviews | Active since Jan 2020
I booked for Sucasa to come and service my aircon. I confirmed date and times with them several days before the appointment and told them they had to finish by 15h00. On the Friday I was told they would arrive late morning. I phoned them at 12h00 and was told they would then arrive between 13h00 and 14h00. They had not arrived by 14h35 I phoned them they had to finish by 15h00 which was then not possible. I said they must come first thing on Monday. They said they were booked up on Monday and could not come. I had to make all the calls to them to find out what was happening. Extremely poor service and not recommended. Money was paid in advance and was refunded.
1 reviews | Active since Jan 2020
I booked for Sucasa to come and service my aircon. I confirmed date and times with them several days before the appointment and told them they had to finish by 15h00. On the Friday I was told they would arrive late morning. I phoned them at 12h00 and was told they would then arrive between 13h00 and 14h00. They had not arrived by 14h35 I phoned them they had to finish by 15h00 which was then not possible. I said they must come first thing on Monday. They said they were booked up on Monday and could not come. I had to make all the calls to them to find out what was happening. Extremely poor service and not recommended. Money was paid in advance and was refunded.
1 reviews | Active since Jan 2020
My experience with Sucasa was nothing short of brilliant! I would like to give them 10 stars if possible! From the start of the interaction, advice was good allowing for the proper choice of products. Installation was arranged, and the guys were in touch with me to confirm that they could come and install. The installation was very professionally done, neat and tidy. All dust and excess materials removed, and both units inside and outside are perfectly straight and level. I wish more installers and companies would take pride in their work and service like Sucasa does. Thank you so much!!
1 reviews | Active since Jan 2020
My experience with Sucasa was nothing short of brilliant! I would like to give them 10 stars if possible! From the start of the interaction, advice was good allowing for the proper choice of products. Installation was arranged, and the guys were in touch with me to confirm that they could come and install. The installation was very professionally done, neat and tidy. All dust and excess materials removed, and both units inside and outside are perfectly straight and level. I wish more installers and companies would take pride in their work and service like Sucasa does. Thank you so much!!
1 reviews | Active since Jan 2020
I wish I could give more than 5 stars. I am aware that I sound like some bot but if you look at my other reviews they are mostly complaints. Finally a company that gets it. No hassle, no fuss, just simply doing exactly what they promised to do. The service was prompt, installation was quick and painless and very professional. All other companies need to sit up and take notice. This is the way to do business.
1 reviews | Active since Jan 2020
I wish I could give more than 5 stars. I am aware that I sound like some bot but if you look at my other reviews they are mostly complaints. Finally a company that gets it. No hassle, no fuss, just simply doing exactly what they promised to do. The service was prompt, installation was quick and painless and very professional. All other companies need to sit up and take notice. This is the way to do business.
1 reviews | Active since Jan 2020
I ordered a good brand air conditioner for our main bedroom. The quoted price including installation was good. The day I paid Sucasa thanked me and said that there installers could be there the next day, and would give half an hour notice before arriving. At 14h30 they called and 30 minutes later they arrived. The two of them were polite and friendly and fully equipped with everything necessary. 90 minutes later it was beautifully installed exactly where I wanted it. They cleaned up the dust as best as they could, and left leaving no mess whatsoever behind.
1 reviews | Active since Jan 2020
I ordered a good brand air conditioner for our main bedroom. The quoted price including installation was good. The day I paid Sucasa thanked me and said that there installers could be there the next day, and would give half an hour notice before arriving. At 14h30 they called and 30 minutes later they arrived. The two of them were polite and friendly and fully equipped with everything necessary. 90 minutes later it was beautifully installed exactly where I wanted it. They cleaned up the dust as best as they could, and left leaving no mess whatsoever behind.
1 reviews | Active since Jan 2020
I was looking all around Gauteng for an authentic AC Company and my choice fell on Sucasa Airconditioning in Midrand, JHB, and what an excellent bullseye choice it was. These guys were extremely supportive, professional, friendly and their teamwork is just to wish for from top to bottom level. It was a joy to have them on our premises and their craftmanship is of a very high standard. They left the work areas clean as received and their finishing touches is their pride. I will most definitely promote Sucasa Air Conditioning as the best without any doubt. Even their Price Quotation stand out from their competitors in the AC market, and it is not that they are the cheapest; NO! they are not but their prices are fair, competitive enough and the quality as well as product information of supreme level. You, the client is for sure their highest interest and they focus on long term after sales customer care and relationship. They will provide you with everything needed and more. It leaves YOU with the boldness and power on your side to remain calm and well prepared/informed to make correct decisions on what YOU want and decided for YOUR scenario requirement while they ensure 110% support, flexibility and that your procured assets are managed as if it is your own. Even your premises and residence/home are treated with the highest respect. I must mention that Abdullah is the star asset of Sucasa. His extraordinary, beautiful attitude, knowledge of products and positive energy as a SA Citizen and businessman keeps you well informed with communication flowing 24/7 365 ensured which shows respect and transparency. Top of his game he is! Thank You Abdullah for going the extra mile being the example for many a SA Citizen today and handling us as pensioners with patience without any pressure or challenge. The same goes for your team. They should be praised for enhancing Sucasa’s image and they are most definitely an asset to your company and successes; So are YOU. THANK YOU! I will without doubt promote Sucasa Airconditioning to any-one who are serious to have the best on their side. You will see me again for sure. The 3 x new Air conditioners and 2 x old, serviced ones are running smoothly, and we are all more than satisfied and/or happy. Wish all businesses out there can follow your lead as you give us Hope for SA's economy and diversity.
1 reviews | Active since Jan 2020
I was looking all around Gauteng for an authentic AC Company and my choice fell on Sucasa Airconditioning in Midrand, JHB, and what an excellent bullseye choice it was. These guys were extremely supportive, professional, friendly and their teamwork is just to wish for from top to bottom level. It was a joy to have them on our premises and their craftmanship is of a very high standard. They left the work areas clean as received and their finishing touches is their pride. I will most definitely promote Sucasa Air Conditioning as the best without any doubt. Even their Price Quotation stand out from their competitors in the AC market, and it is not that they are the cheapest; NO! they are not but their prices are fair, competitive enough and the quality as well as product information of supreme level. You, the client is for sure their highest interest and they focus on long term after sales customer care and relationship. They will provide you with everything needed and more. It leaves YOU with the boldness and power on your side to remain calm and well prepared/informed to make correct decisions on what YOU want and decided for YOUR scenario requirement while they ensure 110% support, flexibility and that your procured assets are managed as if it is your own. Even your premises and residence/home are treated with the highest respect. I must mention that Abdullah is the star asset of Sucasa. His extraordinary, beautiful attitude, knowledge of products and positive energy as a SA Citizen and businessman keeps you well informed with communication flowing 24/7 365 ensured which shows respect and transparency. Top of his game he is! Thank You Abdullah for going the extra mile being the example for many a SA Citizen today and handling us as pensioners with patience without any pressure or challenge. The same goes for your team. They should be praised for enhancing Sucasa’s image and they are most definitely an asset to your company and successes; So are YOU. THANK YOU! I will without doubt promote Sucasa Airconditioning to any-one who are serious to have the best on their side. You will see me again for sure. The 3 x new Air conditioners and 2 x old, serviced ones are running smoothly, and we are all more than satisfied and/or happy. Wish all businesses out there can follow your lead as you give us Hope for SA's economy and diversity.
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