Summit Agencies
1|1 reviews
NW
Niven W
1 reviews | Active since Member
20 Dec 2024, 17:53
Summit Agencies bad service,try to rip clients off, don’t honor warranties
I purchased a borehole pump on the 27th of November 2023, Kajo recommended the pump and I use Johnathan from JR borehole to install the new pump. The pump was installed but only pumped to 2 bar not the required 6/7 bar. I returned the pump the next day and Kajo said the pump is damaged from a bit of sand, no refund, no warranty. All boreholes have a bit of sand in this is totally unacceptable, and in 2024violation of the consumer protection act. I have to now go the legal route to get my money back. Summit has lost a loyal customer from over the years. I bought all my borehole equipment from them, no more. Finally after a year with the small claims court looks like a fair ruling will be made on the 19th on November 2024. Ok so Judgement was given in my favour. Shows you what ****** this company and CEO are. They will do you in. Rather deal directly with their main supplier ABC pumps located in Stickland. Telephone number (021) 945-1530 speak to Trevor, really great prices and great service. Summit Agencies is a *******.
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Niven W's updateReviewer Update
20 Dec 2024, 18:19 purchased a borehole pump on November 27, 2023, based on Kajo’s recommendation, and arranged for Johnathan from JR Borehole to install it. However, the pump only reached 2 bar, whereas the required pressure was 6-7 bar. I returned the pump the following day, but Kajo claimed the pump was damaged by a small amount of sand, and refused a refund or warranty. This is completely unacceptable, as all boreholes contain some sand, and it constitutes a violation of the Consumer Protection Act in 2024. As a result, I have been forced to pursue legal action to recover my funds. Summit has lost a loyal customer of many years, as I have previously purchased all my borehole equipment from them. After a year of legal proceedings, I am pleased to report that a fair judgment for case SC8/24 in my favour has been made on the 13 of December, 2024. This experience has highlighted the ********* practices of Summit Agencies and its CEO James Robertson. I strongly recommend dealing directly with their main supplier, ABC Pumps in Stikland, for better prices and excellent service. You can contact Trevor at (021) 945-1530. Summit Agencies has demonstrated unacceptable business practices.
NW
Niven W's update20 Dec 2024, 18:19
Reviewer Update
purchased a borehole pump on November 27, 2023, based on Kajo’s recommendation, and arranged for Johnathan from JR Borehole to install it. However, the pump only reached 2 bar, whereas the required pressure was 6-7 bar. I returned the pump the following day, but Kajo claimed the pump was damaged by a small amount of sand, and refused a refund or warranty. This is completely unacceptable, as all boreholes contain some sand, and it constitutes a violation of the Consumer Protection Act in 2024. As a result, I have been forced to pursue legal action to recover my funds. Summit has lost a loyal customer of many years, as I have previously purchased all my borehole equipment from them. After a year of legal proceedings, I am pleased to report that a fair judgment for case SC8/24 in my favour has been made on the 13 of December, 2024. This experience has highlighted the ********* practices of Summit Agencies and its CEO James Robertson. I strongly recommend dealing directly with their main supplier, ABC Pumps in Stikland, for better prices and excellent service. You can contact Trevor at (021) 945-1530. Summit Agencies has demonstrated unacceptable business practices.