1 reviews | Active since Member
We arranged for 2 installations. Unfortunately, as we were rushed, we did not do our homework properly - the people involved in this company have a "colourful" history/ track record for taking money and not delivering according to MANY complaints over the years (other businesses as well). In our case, after many delays and promises, one installation was partially completed and, after 5/6 no shows, we tried to cancel the second installation. They kept our deposit from the 2nd installation to pay for the first, INCOMPLETE, installation and then it was a BIG battle to get the rest of the deposit back. I was one of the lucky few that only lost a few thousand rand. I have had many customers since approaching me asking for help. Beware of the following: They charge you a big deposit, then disappear, then charge you a "20% restocking fee" when you cancel the installation after multiple no shows (blaming bad weather, traffic, supply issues etc etc). Or, they will do a partial installation and aggressively pursue full payment, even when the job is not completed - the promised COC won't be provided. If you have issues, report it to the police and get lawyers involved to send a letter of demand.
Best regards,
Best regards,
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