SP
Sundance Pools
Unclaimed Business
SP
Sundance Pools
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#5
in Home Services
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Alex H
1 reviews | Active since Jan 2020
7 Aug 2020, 08:17
Delays, no-shows, lack of communication and extreme frustration
12+ days of work missed due to materials not being ordered on time. No-show days with no communication. 10:45am on a dry, sunny Monday, no-one arrived for work again and no communication received. My back garden was a construction site for 7 weeks. During the sales pitch I was told work would take 3 weeks weather permitting. I have paid R130000 in cash (90%) of the job and I have asked for all materials to be delivered to site as i cannot trust their timing and don't want further delays yet they won't do that and this no show service is what I get? They were 10 pavers short. They brought an additional 10 to site and cemented them in despite me saying they look different to the others. Turns out the pavers were collected form the wrong supplier and they now have to come back and lift up and replace the 10. I would not recommend using these guys for anything more than the pool and it's immediate coping around. They cannot project manage at all so expect delays. Rather get a building/paving company to do any additional work you want done around the pool
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Alex H
1 reviews | Active since Jan 2020
7 Aug 2020, 08:17
Delays, no-shows, lack of communication and extreme frustration
12+ days of work missed due to materials not being ordered on time. No-show days with no communication. 10:45am on a dry, sunny Monday, no-one arrived for work again and no communication received. My back garden was a construction site for 7 weeks. During the sales pitch I was told work would take 3 weeks weather permitting. I have paid R130000 in cash (90%) of the job and I have asked for all materials to be delivered to site as i cannot trust their timing and don't want further delays yet they won't do that and this no show service is what I get? They were 10 pavers short. They brought an additional 10 to site and cemented them in despite me saying they look different to the others. Turns out the pavers were collected form the wrong supplier and they now have to come back and lift up and replace the 10. I would not recommend using these guys for anything more than the pool and it's immediate coping around. They cannot project manage at all so expect delays. Rather get a building/paving company to do any additional work you want done around the pool
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chantal M
1 reviews | Active since Jan 2020
4 Mar 2019, 09:07
No service at all. Lies and denial.
I bought a pool from Sundance Pool in Langebaan less than 2 years ago. They installed the pool and pool pump. The pump has started to leak so i called Sundance. They pretended they never installed the pump and told me to bring it myself to the pump shop in Belleville. Won t recommend them at all!
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chantal M
1 reviews | Active since Jan 2020
4 Mar 2019, 09:07
No service at all. Lies and denial.
I bought a pool from Sundance Pool in Langebaan less than 2 years ago. They installed the pool and pool pump. The pump has started to leak so i called Sundance. They pretended they never installed the pump and told me to bring it myself to the pump shop in Belleville. Won t recommend them at all!
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Jeroen J
1 reviews | Active since Jan 2020
22 Sept 2016, 07:54
Poor quality customized pool
<p>WE got Sundance pools to develop us a custom pool. It cost us about R100k.</p> <p>The anti-slip that they applied to the stairs was faulty and there have been multiple cracks at the stairs. They have tried patching the crack but they just come back.</p> <p>The quality of this pool is unacceptable and they really just patch over the cracks and dont sort out the true problems</p>
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Jeroen J
1 reviews | Active since Jan 2020
22 Sept 2016, 07:54
Poor quality customized pool
<p>WE got Sundance pools to develop us a custom pool. It cost us about R100k.</p> <p>The anti-slip that they applied to the stairs was faulty and there have been multiple cracks at the stairs. They have tried patching the crack but they just come back.</p> <p>The quality of this pool is unacceptable and they really just patch over the cracks and dont sort out the true problems</p>
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Dubravka Van N ierop
1 reviews | Active since Jan 2020
24 Mar 2015, 07:55
Excellent Service
We live in Melkbosstrand on the west coast.<br> Our plan was to reduce the size of our pool, build a deck out to the pool and add an aluminium awning. Three elements and three contractors, all needing to be integrated.<br> Sundance Pools performed their part perfectly. The team was friendly and efficient. Despite the travelling distance the pool was finished in time so that the other contractors could complete their work without delays.<br> Andre Pretorius was easy to deal with, and understood our requirements fully. He delivered exactly what we wanted.<br> We now have a beautiful pool and entertainment area.<br> Welldone to Sundance and their team.
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Dubravka Van N ierop
1 reviews | Active since Jan 2020
24 Mar 2015, 07:55
Excellent Service
We live in Melkbosstrand on the west coast.<br> Our plan was to reduce the size of our pool, build a deck out to the pool and add an aluminium awning. Three elements and three contractors, all needing to be integrated.<br> Sundance Pools performed their part perfectly. The team was friendly and efficient. Despite the travelling distance the pool was finished in time so that the other contractors could complete their work without delays.<br> Andre Pretorius was easy to deal with, and understood our requirements fully. He delivered exactly what we wanted.<br> We now have a beautiful pool and entertainment area.<br> Welldone to Sundance and their team.
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