SC
Sunglass Connexion
Unclaimed Business
SC
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMZ
Mari Z
1 reviews | Active since Jan 2020
14 Nov 2022, 08:53
BAD SERVICE AND BAD PRODUCT.
I bought a very expensive pair of sunglasses from sunglass hut. While cleaning it fell 15cm abd the glass broke. The repairs side told me that i cannot claim it under the warrantee. The glasses has a flaw and i paid R 2400 for nothing. I will never buy fron Sunglasshut nor will i refer anybody to them.
Helpful (0)
|Replies (0)MZ
Mari Z
1 reviews | Active since Jan 2020
14 Nov 2022, 08:53
BAD SERVICE AND BAD PRODUCT.
I bought a very expensive pair of sunglasses from sunglass hut. While cleaning it fell 15cm abd the glass broke. The repairs side told me that i cannot claim it under the warrantee. The glasses has a flaw and i paid R 2400 for nothing. I will never buy fron Sunglasshut nor will i refer anybody to them.
0
Replies (0)SF
Seonaid F
1 reviews | Active since Jan 2020
21 Mar 2018, 10:42
Poor service and customer relations
I am very unimpressed with the service I received at the Kollonade centre. I requested a lens on the 9 January and was promised I would receive it within 2-3 weeks. After receiving no contact for 4 weeks I went in to ask for feedback on the lens. I was told the previous consultant was incorrect with the time period and I would need to wait 6-9 weeks. I called this morning, fed up with the lack of contact, only to be informed that my lens was available on the 19 January. This is before I went in to get the lens. I said I received no voicemail. They had a different number even though the number on my cash sale sheet indicated mine. I was told to come fetch it. I received no apology and when I went to fetch it the lady at the shop did not even greet me or offer condolences for failure on ther company's part to provide me with the lens in February when i went through for feedback. I am furious. I will not recommend this company due to poor service and customer relations.
Helpful (0)
|Replies (0)SF
Seonaid F
1 reviews | Active since Jan 2020
21 Mar 2018, 10:42
Poor service and customer relations
I am very unimpressed with the service I received at the Kollonade centre. I requested a lens on the 9 January and was promised I would receive it within 2-3 weeks. After receiving no contact for 4 weeks I went in to ask for feedback on the lens. I was told the previous consultant was incorrect with the time period and I would need to wait 6-9 weeks. I called this morning, fed up with the lack of contact, only to be informed that my lens was available on the 19 January. This is before I went in to get the lens. I said I received no voicemail. They had a different number even though the number on my cash sale sheet indicated mine. I was told to come fetch it. I received no apology and when I went to fetch it the lady at the shop did not even greet me or offer condolences for failure on ther company's part to provide me with the lens in February when i went through for feedback. I am furious. I will not recommend this company due to poor service and customer relations.
0
Replies (0)