Disgusting service!!!!!!

We were so excited to come and stay at this resort for our early Dec break away before the rush. Looked like a nice place for a quiet family break away from the joburg rush But on the Friday 8th December 2023 a group of people came in with bottles of alcohol and cooler boxes getting ready to party hard. The noise was so unbearable that we could not even hear our tv. Management was not interested in anything and told us their money is as good as ours. I have never been so disgusted that a holiday place will allow this. We asked for our money back so we could leave and they said no. They were not interested. We had to ensure 2 full days of screaming and loud noise from 6 in the morning to late at night. Thank goodnesss loadshedding set in at 10 pm . We will never come back here. And I advise people Never to book there. They are not interested in their clients well-being. It’s all about the money