TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Jun '25 - May '26
Sunrise Plumbing has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked Sunrise Plumbing across 2 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I got a quote from the owner Theo Fortuin, for installing grey water at our home which we accepted and paid for the tank and 50% deposit upfront. He installed tank and pipes and said he would use our existing pump from our Jojo tank as he said it was powerful enough. On completion he tested it. The tank to catch the water was filling, however the pump was not strong enough to push the water back to the toilet cistern or to the outlet tap. I asked him to get a stronger pump and I will deposit the money into his account. He sent me pics of the pump and I agreed that he buys it. He then asked me to send him the balance of money owing as he needs to pay his staff, which I did. He never returned to complete the job. He said he had fitted the grey water system. I told him I agree but its not working and he needs to fit the stronger pump. In the meantime the water in the tank was filling and running into the outlet pipe which led to a small patch of lawn which was soon going to be a swamp. He stopped taking my calls and we then went to purchase the tank, much stronger than he recommended , as we were told the other was also too weak. I also gave him the pump which came with the grey water tank in exchange to fitting a pool backwash tank. He left with the brand new pump, did not fit the backwash tank and I sat with water running into the lawn and could not use the grey water. We had to pay another plumber to complete the job.
1 reviews | Active since Jan 2020
I got a quote from the owner Theo Fortuin, for installing grey water at our home which we accepted and paid for the tank and 50% deposit upfront. He installed tank and pipes and said he would use our existing pump from our Jojo tank as he said it was powerful enough. On completion he tested it. The tank to catch the water was filling, however the pump was not strong enough to push the water back to the toilet cistern or to the outlet tap. I asked him to get a stronger pump and I will deposit the money into his account. He sent me pics of the pump and I agreed that he buys it. He then asked me to send him the balance of money owing as he needs to pay his staff, which I did. He never returned to complete the job. He said he had fitted the grey water system. I told him I agree but its not working and he needs to fit the stronger pump. In the meantime the water in the tank was filling and running into the outlet pipe which led to a small patch of lawn which was soon going to be a swamp. He stopped taking my calls and we then went to purchase the tank, much stronger than he recommended , as we were told the other was also too weak. I also gave him the pump which came with the grey water tank in exchange to fitting a pool backwash tank. He left with the brand new pump, did not fit the backwash tank and I sat with water running into the lawn and could not use the grey water. We had to pay another plumber to complete the job.
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