VERY DISSAPOINTED!!!!!!

i wouldn't recommend anyone to this people they are very incompetent first of all they come and look at the pool i do not think they know what they are doing than they take our pump has been with them for +- 4 weeks as i have been calling the owner to come and sort out the pool he keeps on promising that he will come up until today we are still waiting our pool is in a bad condition as he has promised that they service is quick can i ask he must just please return our pump and pay back the R800 as they have not done a single thing!!!