Bad Service and treatment at Superkleen Kempton Park

Superkleen - Glen Acres, Kempton Park - S ********** Fikiswa Sobudula : I handed in a garment (a white melton jacket) to be cleaned at this dry cleaners. When I collected my garment from them, it was not cleaned to my satisfaction and when I asked if they could get it clean, the agent only said 'NO'. They still made me pay the full amount R195.00 - I then spoke to the manager who in turn was just as rude and gave no explanation or apologies. I have never experienced such bad service and clearly the people working at this store needs some training on customer relations and 'how to work with people'. I will never use them again and will also tell everybody not to make use of Superkleen at Glen Acres. Very disappointed! Cathy Woest