S
Superprof
Unclaimed Business
S
Superprof
Unclaimed Business
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Education & Training
#13NPS Score
-100Unlikely
Ranking
#13
in Education & Training
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|2 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
MR
Mariette R
1 reviews | Active since Jan 2020
4 Aug 2025, 11:25
Superprof: Difficulty in canelling subscription
Used this site to find tutors for my son. Paid a monthly fee of R99. After we found satisfactory tutors, I wrote an email to cancel my subscription. On 27/3/25 I received a mail from Superprof stating that my account has been closed. The installment goes of my credit card and each month it’s still going off!!! I did send more mails, but with no satisfaction! I find this really hard to understand and completely unacceptable, and my only option is to stop my credit card and pay even more unnecessary costs!
Helpful (0)
|Replies (0)MR
Mariette R
1 reviews | Active since Jan 2020
4 Aug 2025, 11:25
Superprof: Difficulty in canelling subscription
Used this site to find tutors for my son. Paid a monthly fee of R99. After we found satisfactory tutors, I wrote an email to cancel my subscription. On 27/3/25 I received a mail from Superprof stating that my account has been closed. The installment goes of my credit card and each month it’s still going off!!! I did send more mails, but with no satisfaction! I find this really hard to understand and completely unacceptable, and my only option is to stop my credit card and pay even more unnecessary costs!
0
Replies (0)