Review ofSupersonic
Supersonic
1.3|737 reviews
NN
Nqobile N
1 reviews | Active since Member
13 Mar 2026, 10:17
Not wanting to give me my refund
They were debiting money from my account knowing very well i was offline. I paid for something was wasn’t working for 7 months and instead of refunding me,they are beating around the bush. They told me to wait for 21 working days and those 21 working days have passed already. I call them everyday ,5 or more times and i still get the same response “we are escalating this to our finance department “…. There’s no clear date of when they are going to pay back my money.
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Nqobile N's updateReviewer Update
13 Mar 2026, 10:45I just want my refund. " SUPERSOIC DISASTER! 7 months of silence, no internet, and they STILL won't refund my money. Kept getting billed, no apologies, no explanations. Worst customer service EVER. Escalated to NCC & ICASA. DO NOT TRUST THEM! #SupersonicFail #RefundDenied #AvoidAtAllCosts"
NN
Nqobile N's update13 Mar 2026, 10:45
Reviewer Update
I just want my refund. " SUPERSOIC DISASTER! 7 months of silence, no internet, and they STILL won't refund my money. Kept getting billed, no apologies, no explanations. Worst customer service EVER. Escalated to NCC & ICASA. DO NOT TRUST THEM! #SupersonicFail #RefundDenied #AvoidAtAllCosts"