Service provider , that provides Brocken promises.

I placed an order with supersonic on the 11th of May for Wi-Fi at my home , to date I have not received any help. I was told ZOOM fibre is causing a delay however when I contact ZOOM fibre I am told that my order is still in progress with Supersonic. I was promised a call back from a manager named Lerato from supersonic and today again the same broken promise has been made. This is pathetic, This is absolutely terrible customer service. MIND YOU MY DEBIT ORDER IS SCHEDULED FOR THE 1st of the JUNE. Watch them debit me without even fully fulfilling my order. What a joke this ISP is. I even got an sms stating my line is active . LYING to customers is a shame