Angry and Disappointed

I visited the Chatsworth Superspar today 23rd July 2024 approximately 12 noon. I accompanied my mum who is widow and pensioner of 78 years of age. There were other family with me all pensioners. They saw an adverti*****t in the local weekly newspaper The Rising Sun advertising Chatsworth Superspar specials and a crazy Wednesday deals. One item in particular was the Five Rose's teabags blue box packaging marker ked R25.00 for 100 teabags. They saw this a bargain or good deal. Remember I am talking about pensioners every cent counts.

I was amazed at the service not only I received for my mum a pensioner but witnessed other pensioners pr less fortunate was treated.

The product in question Five Rose's teabags was available today 23rd July. When we got to the store there was nothing available. We asked 1 employee who advised stock did not arrive. The other employee mentioned the manager can assist with the bigger package which was 200 Five Rose's discounted for he 100 Five Rose's advertised as there is no stock.

We get to the till call for the manager to assist but wasn't helpful. He refused to give a reign check as he claimed no stock or could not assist with the boxes with 200 teabags. Not my mum and other family who are pensioners many others in the store felt the same. There was another manager who makes a statement everything was finished by 7am. If I see goggle the store only opens at 8am. One name of the manager was Ivan who claimed he's the groceries manager. I asked for the store manager Ivan refused to call him or give his details and claimed the manager just left the store.

Other people in the stored complained about many things false advertising, no stock always. The shelf had only Five Rose's 200 and no where was a shelf empty with Five Rose's 100 boxes. This is time consuming; transportation and money. Pensioners already have less and this false advertising bring them to the store for nothing. It is frustrating and annoying.

Stop false advertising and wasting people time and money. Give people a reign check if you no stock. It is not the customer's fault if your products wasn't delivered on time.