Hobart Road SPAT- toughest chicken in town

Bought a quarter chicken. AS tough as nails. Probably cooked 6 times over. Obviously, no management or chef inside. Most probably a ****a shop special?? Cannot believe how poor the products and service are. Even the restaurant was empty with the waiters looking totally dis-interested. Certainly not a patch on Broadacres SPAR. Will never got there again if I dont need to