Moldy Sandwich Purchased at SuperSpar Midrand

I am writing to express my deep disappointment and concern regarding the quality and safety of food being sold at your SuperSpar Midrand branch.

Earlier today, I purchased a cheese and tomato sandwich from your store. Upon returning to my office and opening it for lunch, I was shocked to find visible mold covering the bread. This is completely unacceptable for any establishment—especially one that serves ready-to-eat food to the public.Selling old or expired food poses serious health risks to customers, including potential food poisoning, allergic reactions, and bacterial infections. It is evident that your branch is not adhering to proper food safety and hygiene standards, as required by South African health regulations. Allowing expired products to remain on the shelves reflects gross negligence and disregard for consumer well-being.

This experience was not only a waste of my time and money, but it also raises serious questions about the integrity and management of your store. I strongly urge your team to immediately review food handling and storage procedures, conduct proper quality checks, and train staff on health and safety compliance.I also wish to caution other customers to carefully inspect any perishable food items purchased from SuperSpar Midrand before consumption. No customer should have to worry about being sold spoiled or hazardous food.

SuperSpar should be embarrassed to have allowed such a lapse in quality control. I expect a formal response to this complaint and assurance that corrective actions will be taken to prevent this from happening again.