Disappointed by Supptech

<div>Supptech financial services make promises they can't keep. I was promised that if I pay the amount to repair my credit score it will be the final payment and I will receive my loan and my credit score will be improved whereby I can even apply for larger amounts at banks. The consultant who assisted me advised that I will be very happy and I will be thanking them. Instead I received a letter asking for release fees when I query why am I being charged such a huge amount for release fees when I applied for a personal loan, release fees and lawyer document fees are required when you purchase a property I'm not purchasing a property, I get blue ticked with no answer. It's almost a month now and I am still waiting for an answer and I have not received my loan and my credit score has not been repaired.</div>