dishonest

I bought parts to the value of R700 at Ford supreme auto Mafikeng . Unfortunately they were not correct and the ones I needed they did not have in stock. I asked for a refund on Tuesday 23rd of January 2024 I was told that I will receive my money after 2 working days today is Friday the 26 of January 2024 still I have not received my refund. When I call or go the the store they give me the run around .Today I spoke to Cherlin she said the amount will be processed but cannot even give me an estimate as to when will that be .I want my money Ford needs to pay me back. She even refused to give me the contact details of their head office