BS
BB Suzuki Gezina
Unclaimed Business
BS
BB Suzuki Gezina
Unclaimed Business
6 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#44
in Automotive
NPS Score
-100
Recommended: Unlikely
Review Distribution
3.2|6 Reviews
May '25 - Apr '26
5(40%)
4(20%)
3(20%)
2(0%)
1(20%)
5(40%)
4(20%)
3(20%)
2(0%)
1(20%)
Frequently Asked Questions About BB Suzuki Gezina
BB Suzuki Gezina has a TrustIndex of 0 out of 10 on Hellopeter, based on 6 reviews in the last 12 months. Hellopeter has tracked BB Suzuki Gezina across 19 total reviews. How is the TrustIndex calculated? →
Recent reviews (6)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperiencegB
gerhard B
1 reviews | Active since Jan 2020
4 Feb 2026, 09:08
BB Suzuki Gezina and Hugo Meyer
I bought a new vehicle from BB Suzuki Gezina last year, specifically from Hugo "The Car Guy" Meyer. The entire experience was a pleasure. From the first time we met on the floor, he patiently negotiated with me around almost everything (I was not an easy sale, he had to work for it) and even the document signing process went smooth. Hugo made the delivery super special (It was a gift for my daughter). Unfortunately, about a month later my daughter was involved a huge hit and run accident. Hugo was always willing to help with advice and assistance following this. Eventually the vehicle was repaired (he even assisted in sourcing spares), and he arranged with the Service Department who did a full safety inspection on the vehicle to independently verify that the repairs were done at the highest standards. This kind of service goes above and beyond just selling a car. Thanks Hugo and BB. I will certainly be dealing with you again in the near future.
Helpful (0)
|Replies (0)gB
gerhard B
1 reviews | Active since Jan 2020
4 Feb 2026, 09:08
BB Suzuki Gezina and Hugo Meyer
I bought a new vehicle from BB Suzuki Gezina last year, specifically from Hugo "The Car Guy" Meyer. The entire experience was a pleasure. From the first time we met on the floor, he patiently negotiated with me around almost everything (I was not an easy sale, he had to work for it) and even the document signing process went smooth. Hugo made the delivery super special (It was a gift for my daughter). Unfortunately, about a month later my daughter was involved a huge hit and run accident. Hugo was always willing to help with advice and assistance following this. Eventually the vehicle was repaired (he even assisted in sourcing spares), and he arranged with the Service Department who did a full safety inspection on the vehicle to independently verify that the repairs were done at the highest standards. This kind of service goes above and beyond just selling a car. Thanks Hugo and BB. I will certainly be dealing with you again in the near future.
0
Replies (0)RP
Rina P
1 reviews | Active since Jan 2020
26 Nov 2025, 07:36
Suzuki Gezina Service Centre#black Friday
My Suzuki was serviced at Suzuki Gezina on a Saturday. Thank you for assisting me on a weekend as I was not available during the week. I want to thank the workshop manager for assisting me with my questions. All questions was answered to my satisfaction
Helpful (0)
|Replies (0)RP
Rina P
1 reviews | Active since Jan 2020
26 Nov 2025, 07:36
Suzuki Gezina Service Centre#black Friday
My Suzuki was serviced at Suzuki Gezina on a Saturday. Thank you for assisting me on a weekend as I was not available during the week. I want to thank the workshop manager for assisting me with my questions. All questions was answered to my satisfaction
0
Replies (0)D
Dewald
1 reviews | Active since Jan 2020
19 Nov 2025, 10:53
Sooo confused
Really struggle to write this review but here goes.... They were good but also really frustrating. They struggled for two weeks just to run diagnostics on my vitara and then it took them another week so look for a part after telling me they have never seen this problem on any car that they have made. All and all 4 months later and many calls later they told me they found the problem in a broken wire that led to the part they waited 2 and a half months for. Really not sure how to interpret all this but now the car is fixed. Thanks for sorting it out and sorry Suzuki SA didnt work with you in this one.
Helpful (0)
|Replies (0)D
Dewald
1 reviews | Active since Jan 2020
19 Nov 2025, 10:53
Sooo confused
Really struggle to write this review but here goes.... They were good but also really frustrating. They struggled for two weeks just to run diagnostics on my vitara and then it took them another week so look for a part after telling me they have never seen this problem on any car that they have made. All and all 4 months later and many calls later they told me they found the problem in a broken wire that led to the part they waited 2 and a half months for. Really not sure how to interpret all this but now the car is fixed. Thanks for sorting it out and sorry Suzuki SA didnt work with you in this one.
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Replies (0)JV
Jannie V
1 reviews | Active since Jan 2020
8 Jul 2025, 07:56
poor workmanship from suzuki gezina
I took my Suzuki SX4 to suzuki gezina for minor repairs . When i received the vehicle back there was some issues witch were not done to my satisfaction and they were very expensive . While my car was there someone phoned me to do some repairs on the windshield and there was no damage to the windshield . When i brought the car in there was no leaks in the aircon . When i received it back there was a leak on the aircon and they quoted me over R7000 to repair . Someone else did it for R940 . This i believe was due to their poor workmanship .
Helpful (0)
|Replies (0)JV
Jannie V
1 reviews | Active since Jan 2020
8 Jul 2025, 07:56
poor workmanship from suzuki gezina
I took my Suzuki SX4 to suzuki gezina for minor repairs . When i received the vehicle back there was some issues witch were not done to my satisfaction and they were very expensive . While my car was there someone phoned me to do some repairs on the windshield and there was no damage to the windshield . When i brought the car in there was no leaks in the aircon . When i received it back there was a leak on the aircon and they quoted me over R7000 to repair . Someone else did it for R940 . This i believe was due to their poor workmanship .
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Replies (0)TP
AF
Andries F
1 reviews | Active since Jan 2020
10 Apr 2025, 08:37
Flop dealer of the century
I bought a vehicle 2024 July BMW 320i I return it several times for coolant leakage n they claim not seing any leaks n service of 104000was uploaded on service history. When taking a car for service at BMW they mistakenly deleted the service history they agree to upload it on condition I provide them with invoice from bb Suzuki I requested an invoice from them which they failed because the was no such invoice they sent me list of 101which is check list before they gave the vehicle to customer. They agreed to service my car at RMI workshop servicing BMW, to my suprise when took my car there, their workshop was the one who was servicing my car,I stay the whole day until 15:30 when inquiring when car will be ready was told wrong parts were ordered, I requested them to give me my car since I was already late for a meeting. I was told parts were stripped n will be assembled. A day after my car was smoking n oil was coming out of exhaust, hose from air filter to turbo was stuff with oil I had to pay a mechanic to drain oil n clean hose n put new oil. Oil was exceeding with 2 litre I escalate matter to DP even today still waiting. Bad bad service. Go there at your own peril,.The sales persons are good souls but the dealer short of words to describe them.
Helpful (0)
|Replies (0)AF
Andries F
1 reviews | Active since Jan 2020
10 Apr 2025, 08:37
Flop dealer of the century
I bought a vehicle 2024 July BMW 320i I return it several times for coolant leakage n they claim not seing any leaks n service of 104000was uploaded on service history. When taking a car for service at BMW they mistakenly deleted the service history they agree to upload it on condition I provide them with invoice from bb Suzuki I requested an invoice from them which they failed because the was no such invoice they sent me list of 101which is check list before they gave the vehicle to customer. They agreed to service my car at RMI workshop servicing BMW, to my suprise when took my car there, their workshop was the one who was servicing my car,I stay the whole day until 15:30 when inquiring when car will be ready was told wrong parts were ordered, I requested them to give me my car since I was already late for a meeting. I was told parts were stripped n will be assembled. A day after my car was smoking n oil was coming out of exhaust, hose from air filter to turbo was stuff with oil I had to pay a mechanic to drain oil n clean hose n put new oil. Oil was exceeding with 2 litre I escalate matter to DP even today still waiting. Bad bad service. Go there at your own peril,.The sales persons are good souls but the dealer short of words to describe them.
0
Replies (0)SB
Sakkie B
1 reviews | Active since Jan 2020
25 Mar 2025, 12:30
Best car experience.
We received exceptional service from Cecilia Kapp at the dealership. She made it a priority to give us what we wanted. I asked to see a vehicle in the color that we liked, and she arranged for one to be brought to the display floor. I came from Limpopo, and she arranged with an agent in Limpopo to do the registration for us as well as the numberplates. No driving back to Pretoria or sending the items via courier. If you think of buying a new car you can definitely speak to Cecilia, because she is passionate about her job and quality customer service. Thank you, Cecilia for the wonderful and friendly service.
Helpful (0)
|Replies (0)SB
Sakkie B
1 reviews | Active since Jan 2020
25 Mar 2025, 12:30
Best car experience.
We received exceptional service from Cecilia Kapp at the dealership. She made it a priority to give us what we wanted. I asked to see a vehicle in the color that we liked, and she arranged for one to be brought to the display floor. I came from Limpopo, and she arranged with an agent in Limpopo to do the registration for us as well as the numberplates. No driving back to Pretoria or sending the items via courier. If you think of buying a new car you can definitely speak to Cecilia, because she is passionate about her job and quality customer service. Thank you, Cecilia for the wonderful and friendly service.
0
Replies (0)HW
Henry W
1 reviews | Active since Jan 2020
13 Mar 2025, 17:23
Exceptional Service from Llewellyn Landman at Suzuki Gezina!
I received exceptional service from Llewellyn and the entire team at Suzuki Gezina! This is the second car I’ve bought from Llewellyn, and once again, he delivered outstanding service. From the very first conversation, he was professional, patient, and supportive throughout the entire process. He went the extra mile to ensure everything went smoothly and was always available to answer any questions. A big thank you to the rest of the team as well for assisting me in getting the exact color and specifications I wanted. Your dedication and excellent service made the entire buying experience effortless and enjoyable. If you’re looking for a dealership that truly cares about its customers and delivers top-notch service, I highly recommend Suzuki Gezina!
Helpful (0)
|Replies (0)HW
Henry W
1 reviews | Active since Jan 2020
13 Mar 2025, 17:23
Exceptional Service from Llewellyn Landman at Suzuki Gezina!
I received exceptional service from Llewellyn and the entire team at Suzuki Gezina! This is the second car I’ve bought from Llewellyn, and once again, he delivered outstanding service. From the very first conversation, he was professional, patient, and supportive throughout the entire process. He went the extra mile to ensure everything went smoothly and was always available to answer any questions. A big thank you to the rest of the team as well for assisting me in getting the exact color and specifications I wanted. Your dedication and excellent service made the entire buying experience effortless and enjoyable. If you’re looking for a dealership that truly cares about its customers and delivers top-notch service, I highly recommend Suzuki Gezina!
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Replies (0)