Suzuki Bryanston
Unclaimed Business
|2.3|3 Reviews (last 12 months)|This business does not respond to reviews
Suzuki Bryanston
Unclaimed Business
|2.3
3 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
2.3|3 Reviews
Sep '25 - Aug '26
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceBK
Bianca K
1 reviews | Active since Aug 2025
5 Feb 2026, 16:45
Poor service
Very poor service overall. I brought my car in and the shuttle never arrived. Staff said they were unable to get hold of the driver. After the service, my check engine light came on. When I contacted them, they refused to resolve the issue until it was discussed with a manager. I had to bring my car back in, where I once again experienced poor service. I was then informed that my car has an oil leak, despite raising this concern in January 2025 and being told at the time that nothing was wrong. It is extremely frustrating to now be told otherwise. What should have been a single visit turned into three separate trips. Once the service plan ended and I paid cash, the level of customer care noticeably declined. I will not be recommending this business and will be taking my business elsewhere.
Helpful (0)
|Replies (0)BK
Bianca K
1 reviews | Active since Aug 2025
5 Feb 2026, 16:45
Poor service
Very poor service overall. I brought my car in and the shuttle never arrived. Staff said they were unable to get hold of the driver. After the service, my check engine light came on. When I contacted them, they refused to resolve the issue until it was discussed with a manager. I had to bring my car back in, where I once again experienced poor service. I was then informed that my car has an oil leak, despite raising this concern in January 2025 and being told at the time that nothing was wrong. It is extremely frustrating to now be told otherwise. What should have been a single visit turned into three separate trips. Once the service plan ended and I paid cash, the level of customer care noticeably declined. I will not be recommending this business and will be taking my business elsewhere.
0
Replies (0)JP
JACQUES P
1 reviews | Active since Feb 2014
28 Oct 2025, 19:33
Purchased 2022 Jimny
Communication throughout the entire used vehicle buying process was superb. Ashley helped us a lot and really went out of his way to assist us. We flew in from the Eastern Cape and Ashley volunteered to organize us a pickup from OR Thambo. The rest of the process went equally as smooth. Vehicle was cleaned thoroughly and drove 1300 kilometers home without missing a beat. Ashley went above and beyond for us, especially considering it is a 3 year old vehicle. Thanks a lot guys ;)
Helpful (0)
|Replies (0)JP
JACQUES P
1 reviews | Active since Feb 2014
28 Oct 2025, 19:33
Purchased 2022 Jimny
Communication throughout the entire used vehicle buying process was superb. Ashley helped us a lot and really went out of his way to assist us. We flew in from the Eastern Cape and Ashley volunteered to organize us a pickup from OR Thambo. The rest of the process went equally as smooth. Vehicle was cleaned thoroughly and drove 1300 kilometers home without missing a beat. Ashley went above and beyond for us, especially considering it is a 3 year old vehicle. Thanks a lot guys ;)
0
Replies (0)