Suzuki Brynston services parts removed and changed

I bought my swift glx amt from them and was due for 45000 service. I tried to take this car to suzuki Kyalami and when I was asking details of the extended plan service I could not get help.

I then decided to go there then I was helped the car was serviced,. Be fore I could even when dropping the car someone in dark overalls was going through my car and same guy help be with the let’s when I came back to get attached key.

Service lady called me that remote battery needed to be replaced for 90 and car was ready. I can was told car was not ready and as I walked viewing the other cars the car bonnet was opened on the wash bay.

Waited and collected car without checking bonet. A day later when opened bonet I noticed the engine covers were not there and air filter connector looked very old and didn’t seem to be originally there.

On the invoice they gave they put customer email which is not my email too.