SH
SWARTZ Hair and Beauty
Unclaimed Business
SH
SWARTZ Hair and Beauty
Unclaimed Business
0 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Ranking
#10
in Business & Legal Services
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceJR
Julie R
1 reviews | Active since Jan 2020
4 Jul 2022, 05:54
Terrible service delivery
Been to Swartz Hair and Beauty Salon at the Phoenix Plaza on Thursday to do a full colour. Paid R1700 for hair that is unevenly coloured. I called and messaged Ms Singh this morning and she advised to come through so there can add 2 foils to get this sorted, all she could answer was that caps come out uneven. They had 4 people working on my hair from the start to the end of the process. Went back today but all you hear are excuses. The hairdresser stated that she did this and that so I asked them for footage of the day I was there to see what they did but they brushed it off. The hairdresser says she will correct it and sort it out to look even, so I gave her the opportunity to do so. Whilst she is doing this, she's asks me if I want to wash and set it which is obviously another cost to me so I said no. She proceeds to dry my hair after and I see that it is still the same uneven colour that it was this morning. Now my hair can't be in a bun or ponytail because off the incompetent job done to it. What a waste of my money as well as my time!!! These people are interested in making costs from their clients instead of giving them their monies worth. This colour is in no way worth my R1700. All my husband and I could hear on Thursday was whispering between the manageress and hairstylist on what to products to sell me so they could make more money. Silver this, silver that then it's shampoo for another R900. They initially quoted R1500 which was agreed upon then they said to have treatment which is R200 more so I gave the go ahead for than when it was time to pay they stated it was R2200 because they did this and that, which was a lie so I didn't pay the R2200 but paid R1700 as I was advised. Beware of places like these that want to make a quick buck for pathetic services.
Helpful (0)
|Replies (0)JR
Julie R
1 reviews | Active since Jan 2020
4 Jul 2022, 05:54
Terrible service delivery
Been to Swartz Hair and Beauty Salon at the Phoenix Plaza on Thursday to do a full colour. Paid R1700 for hair that is unevenly coloured. I called and messaged Ms Singh this morning and she advised to come through so there can add 2 foils to get this sorted, all she could answer was that caps come out uneven. They had 4 people working on my hair from the start to the end of the process. Went back today but all you hear are excuses. The hairdresser stated that she did this and that so I asked them for footage of the day I was there to see what they did but they brushed it off. The hairdresser says she will correct it and sort it out to look even, so I gave her the opportunity to do so. Whilst she is doing this, she's asks me if I want to wash and set it which is obviously another cost to me so I said no. She proceeds to dry my hair after and I see that it is still the same uneven colour that it was this morning. Now my hair can't be in a bun or ponytail because off the incompetent job done to it. What a waste of my money as well as my time!!! These people are interested in making costs from their clients instead of giving them their monies worth. This colour is in no way worth my R1700. All my husband and I could hear on Thursday was whispering between the manageress and hairstylist on what to products to sell me so they could make more money. Silver this, silver that then it's shampoo for another R900. They initially quoted R1500 which was agreed upon then they said to have treatment which is R200 more so I gave the go ahead for than when it was time to pay they stated it was R2200 because they did this and that, which was a lie so I didn't pay the R2200 but paid R1700 as I was advised. Beware of places like these that want to make a quick buck for pathetic services.
0
Replies (0)JN
Jasmin N
1 reviews | Active since Jan 2020
13 Apr 2022, 11:46
BAD EXPERIENCE SWARTZ HAIR & BEAUTY
SWARTZ Hair and Beauty in Phoenix Plaza is the worst salon - If you want a terrible experience GO THERE Owners of Business is very rude uses vulgar words on clients, in front of kids as well as their incompetent staff. They use cheap products and lie that its expensive, products from Shoprite and Checksave.
Helpful (0)
|Replies (0)JN
Jasmin N
1 reviews | Active since Jan 2020
13 Apr 2022, 11:46
BAD EXPERIENCE SWARTZ HAIR & BEAUTY
SWARTZ Hair and Beauty in Phoenix Plaza is the worst salon - If you want a terrible experience GO THERE Owners of Business is very rude uses vulgar words on clients, in front of kids as well as their incompetent staff. They use cheap products and lie that its expensive, products from Shoprite and Checksave.
0
Replies (0)