Swartzel Poor service

I have been dealing with Nico from Swartzel Leathers since November 2019. Initially the communication and service was fantastic. Two pairs of shoes ordered , paid for and received from Swartzel leathers were exchanged during January 2020 as these Christmas gifts were the incorrect sizes. Nico collected the two pairs with the commitment of having everything resolved in 10 days. It is now almost a month later and Nico is unreachable on WhatsApp or telephone. He refuses to take calls or respond to messages.

This company is looking more and more like a fraudulent institution, taking money and then disappearing. There has been not verbal contact with Nico since the collection of the two pairs early January 2020.

@swartzelcustom