HP
Hein P
Active since May 2018
10
Reviews
0
Industries
Reviews
10 reviews29 months ago
Supersonic is superpathetic
Pathetic service provider who has no actual purpose other than claiming service fees. They can only pass blame to outages to actual service providers. No reason for this company to exist. Third party fibre providers are another link raising costs and frustration.
129 replies
39 months ago
Criminal Cartrak
The public needs to be protected from this security company. I have had a unit installed in a vehicle August. 2020. I sold the vehicle during January 2023 and requested (more than once) for Cartract to have the current unit removed from the previous vehicle and re-installed in the new vehicle. This was communicated with all the relevant contact details to the "customer center"" without execution or success. For the past week I have been contacted by Gale - Friday 3 Feb 2023 @ 15:50 / Devano 7 Feb 15:54 and Janel 9 Feb 11:58 (the names and dates are the call references - which are recorded for security and quality purposes) All three these agents demanded payment for the non-completed move of the unit. Taking without performing/earning/owning comes down to stealing. The vehicle has been sold to Wheely on the and Cartract was provided all relevant information (emails to back this statement) - Still , Cartrack did not action, Cartract did not perform but Cartrack is demanding - Criminal
0 replies
39 months ago
Pathetic Virgin Active Gym
This gym refuses to cancel a contract issued to myself. I have; 1. Tried the telephone number with no response on a call back from this institution 2.Send repeated emails without any contact from this institution, other than a request for my ID number. I have tried for 3 weeks now without any success.
0 replies
54 months ago
Pathetic Poor communication and service
Good day This communication serves as opportunity for your company to correct this statement ( see subject) Myself and my Wife went to the Strubensvalley store on Friday the 5th of November to procure and arrange delivery for the items ( see attached) We were very professionally and helpful assisted by Given and his college. On Tuesday the 9th the 2 tanks were delivered ( see attached) however no bricks. After multiple telephone calls to the call centre from landline + 27(0) 11 664 6005 no response was received regarding the delivery of the bricks. A call was received from the call centre on Tuesday stating that a Mr Naicker would be in contact to advise the status of this outstanding delivery. At this point a team of builders is waiting for the delivery and costing us money. Wednesday (today) I made three calls to the call centre 2 from +27(0) 82 772 4956 and 1 from + 27(0) 11 664 6005 – The calls are being recorded, kindly review No response whatsoever has been received. My wife then drove to the store to resolve this matter. She was advised that the store only has 2000 bricks, event though we were sold and paid for 7000 units ( this process will need more attention) The manager did not see it relevant to discuss with her the matter or resolve it. Instead, again Given and his college solved the issue. ( These two Gentleman really deserves an incentive for behaving like mangers even if it is not expected from your store) Arrangements were made to deliver the 2000 available ( legal to sell and receive payment for ) bricks today, with no date yet for the balance of 5000 units. Chamberlains across the road form the Strubens Valley store , has the same bricks . I would suggest Builders buy it out from them to comply to this paid for order of 7000 units for delivery. I do not think normal response tun around times will apply to this matter. Awaiting your urgent response.
0 replies
57 months ago
SUPERSONIC SUPERPATHETIC
This fiber provider has the poorest and most pathetic service center and response to issues relating to relocating. The call center is loaded with the most inexperienced and incompetent staff, and a formal request to have a relocation issue escalated to a manager has been denied / not actioned ( see call ref : CAS-776667-H5D8D8 )by the call center. This company should not be dealing with the public. Another sterling example of the service is the call back request. They call you back and engage your line for excessive time periods - ref above was an hour and 15 min hold - before connection. The follow up call ( see ref below) revealed that the first two consultants logged the incorrect request - a new installation instead of a relocation Still, no confirmation, no plan, no solution for a simple (4 km move)relocation request - unless you take the 7 to 14 working day solution they offered on top of the first request for the move (CAS-748721-H1T2D6) Superonic is SUPERPATHETIC
106 replies
75 months ago
Swartzel Poor service
I have been dealing with Nico from Swartzel Leathers since November 2019. Initially the communication and service was fantastic. Two pairs of shoes ordered , paid for and received from Swartzel leathers were exchanged during January 2020 as these Christmas gifts were the incorrect sizes. Nico collected the two pairs with the commitment of having everything resolved in 10 days. It is now almost a month later and Nico is unreachable on WhatsApp or telephone. He refuses to take calls or respond to messages. This company is looking more and more like a fraudulent institution, taking money and then disappearing. There has been not verbal contact with Nico since the collection of the two pairs early January 2020. @swartzelcustom
0 replies
78 months ago
Pathetic service providers
Poorest network we are stuck with. The 135 and 111 numbers are not answered for assistance on possible account fraud. Pathetic
166 replies
96 months ago
TELKOM - POOR BUSINESS PRACTICES
Attention : ICASA Find below a formal complaint against TELKOM S.A for the breach of service contract as well as blatant fraudulent business practices. The company has a service contract with TELKOM for voice and data rentals. Historically this has always been a challenge due to line theft or some other easy excuse. ( I would suggest a full investigation into the actual frequency when this was relevant or true) However, the reason for this formal complaint and notice of breach and fraud is relating to the dates 22 May 2018 – present. Below a short summary of the absolute and blatant corrupt manner in which this service provider is treating, deal with and arrogantly conduct business with their clients. Summary of business conduct: (Sperlling of names might be different as very few of the consultants/employees provide full name and surname) 22nd May 2018 – Initial call for assistance is raised due to the failure of internet services – log umber 22CRK160518 – Contact person Babwi 24th May 2018 – Follow up on initial call as service is still not repaired – Contact person Tazama – Response of area maintenance is received, with reinstallation of services the next day 25th May 2018 - Follow up on initial call as service is still not repaired – Contact person Name withheld – Response that technicians are still repairing the problem 28th May 2018 - Follow up on initial call as service is still not repaired – Contact person Dumela – Problem escalated with ref ********** 29th May 2018 - Follow up on initial call as service is still not repaired – Contact person Arty Dudumani – Response received: This gentleman had the arrogance to call one of the employees confused I personally addressed the matter of the breach of service (7 days from initial report) ,I asked to speak to a team leader, manager or someone more senior and was told that everyone is on lunch After repeatedly asking for a ref number for the call, or to escalate the issue in order to receive a ref number, the gentleman, kindly put the handset next to his work station and refused to continue to discussion or provide a resolution ( Kindly listen to the recorded phone call made from this line to Telkom AT 13:45) – I continued holding , repeatedly asking him to answer me. No response or result A follow up call was made and contact with Pamela Govender (cc’d in this) , a team leader / manager was made. I explained the problem briefly to her. She confirmed that a technician would visit the offices yesterday to resolve the matter. This again was an excuse to put the customer at ease and get him of the line. The technician is still on his way, and the business is still without internet service. The breach and fraud claim: 1. The contract state a turnaround time of 3 – 5 days – Currently we are on day 8 and counting 2. During this time not a single technician visited the site 3. The failure to provide the service for 9 days means that almost 27% of the month no service was received from the service provider, however, a full monthly rental will be required. Simplified: a. Payment is received without services/product supplied Telkom obviously has a God complex, whereby the arrogance of this clearly incompetent service provider needs to be addressed, and fair and honest practices must be conducted. This is one incident whereby Telkom receives an income, without lifting a finger or providing a service. Imagine the countless amount of other cases which are not reported or escalated. Truly unfair business practices. Kindly Contact myself , Hein Prinsloo on the contact details below should you require additional information
53 replies
96 months ago
Bull**** Blush Business
Stay away from these lying non-professionals. The scam they run is they offer you a photo session for R600.00, with promises of free drink and food and feet massages. The cupcakes are stale, the coffee like bath water and you dip your feet in a Game bought foot massager, used by all the people in the room. Then the photo session is reviewed and you get offered a package for your photos, this whole thing takes about 6 hours. Now you realise you have paid for the food, because the photos are on the invoice. You pay, because you are promised well edited and professional end products. Again lies, lies, lies. You are promised that within 30 working days you will have your edited pics. More bull****!!!! I have written proof were these scammers are still not doing good on their word. Every single model house or corporate who use/are thinking of making use of them should be exposed as well, as being part, or letting Blush be part of their business. The business of bull****.
0 replies
96 months ago
Helkom does not connect
Ref number :CM ********** **** POOR BUSINESS SERVICE The business solution offered by this provider is nothing short of a total and complete scam. The internet solution is off more than not, and when you log a call it takes about 5 days before you have to phone back as the problem will still not have been resolved. We use Vodacom wifi routers during this trying times as , in this day and age, if you do not have reliable internet connectivity you do not do business . Telkom should stick to what they are good at and that is having a call line which tells the time.
53 replies
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