Horrible and unacceptable Service 😤

Absolutely appalled at the Service Levels of Sweepsouth, I have had a SweepStar for the second time not pitching. I already paid for services unrendered. Had my mums funeral to attend 😪 last week Saturday , requested a SweepStar for the Friday ladt week amd no one piched as she was lost. 🙃 I then contacted the company who proceeded to book another SweepStar for today. Someone whose worked at place previously, only to find out she never pitched either today....Apparently they have to find me another lady whom I am still waiting for. I have already paid for two bookings in advance and I am still waiting. This us shocking to Sat the least. Why advertise and charge customers if you truly cannot deliver the service, don't waste peoples time and money 🤔.