Sweetmart Cash & Carry
TrustIndex
0
Ranking
#5
in Home Services
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Shocking service from this store, they don’t even deserve one star!! Online order placed, and incorrect products sent. Firstly, they charge for the larger product option and send the smaller product. Secondly, one item was sent as either damaged/tampered. I sent evidence immediately via email to the store and after multiple calls and discussions with Zahra nothing gets resolved. The landline seldom works and they seem to be aware of this, emails remain unanswered indefinitely!! Apparently as the customer I am dependent on Zahra to speak to a Riaz to determine what route to follow! Will never support this business again!!! Pathetic after sales service yet quick to take payment!
1 reviews | Active since Jan 2020
Shocking service from this store, they don’t even deserve one star!! Online order placed, and incorrect products sent. Firstly, they charge for the larger product option and send the smaller product. Secondly, one item was sent as either damaged/tampered. I sent evidence immediately via email to the store and after multiple calls and discussions with Zahra nothing gets resolved. The landline seldom works and they seem to be aware of this, emails remain unanswered indefinitely!! Apparently as the customer I am dependent on Zahra to speak to a Riaz to determine what route to follow! Will never support this business again!!! Pathetic after sales service yet quick to take payment!