Swift Reg - ********* Business Practise

Firstly I am not one to bring down any business, provided the Business is run with proper Ethics and Principals. Swift Reg in Capetown was meant to do my Vat applications, payment was made in December 2023, and up until 07 February 2024, I was fed with all sorts of excuses.ie the vat was rejected for various reasons and this is on 2 occasions.I personally called SARS and they stated an application was never done by Amber! I called Amber and she was arrogant and full of excuses again. Why she lie ?I have no idea.I emailed Douglas the owner and requested a refund and with no further questions, the refund was granted.I then got someone else to do my registration and within a day i received the VAT Number. Please guys be careful when dealing with Swift Reg.Amber is a **** and she has not even to date sent the case numbers or correspondence to state that the application was in fact done. Amber is bad news be careful when dealing with her.