STAY AWAY FROM SWITCHTEL

I received an email confirming that our phones would only be put onto holiday mode on Friday 15th at 4pm as we are open today. But are phones are off this morning and there is no way of getting assistance from them. We now have one person in our office, fielding all the cell phone calls when we normally have 6 people answering calls. I am SO SO ANGRY with Switchtel right now.