Horrible management

I have been living at syringa mews for 2 months , today I came back from work to walk in my apartment without electricity when everybody in the complex has. my box has units . i called the complex manager for an explanation and he told that my box is on tamper mode. i am staying by myself i am always at work . i hardly ever cook . i do not own a microwave and a washing machine which does not make because even my geyser is not always on. i am mad as hell as i was told I was calling after office hours. The box is as i found it and not tampered with and i am made to feel bad for complaining. I was not even made aware or received a call to let me know what is going on which is unprofessional ( overall I am enjoying the quietness of the place I am regretting moving in here. In the mean time I have to bath to bath with cold water in the dark in the morning when i go to work now until the issue is resolved . I have take pictures of the box.