Motor Vehicle License Renewal Impossible

Visted Muncipaltity 3 times, only 2 tellers open, no paraplegic counter. Stood in the queue on 31st Aug 2017 for 2 hours and 40 mins, still 16 people in front of me & then about 8 people who had been sitting on the benches stood up and joined the queue in front of me, buddies had kept their place. Having just had a knee op I started feeling nauseous and couldn't stand any longer. I had to leave for the 3rd time due to lack of supervision and service