Absolutely appalled by TAAG Airlines.

Item: Taag Airlines
Rating: 1
Author: Chelo S

Absolutely appalled by TAAG Airlines. Our flight was cancelled, and we were strung along at the airport for two days with no proper communication or solution. As a result, we lost non-refundable connecting flights to Spain, hotel bookings, and car hire reservations.

They only refunded the base ticket — not even the travel agent fees — and we were forced to buy last-minute tickets on another airline at a massive cost.

To top it off, they had the audacity to offer us $71 per person in vouchers — to be used with them!

Do they care? NO! Will I ever use TAAG again? Absolutely not. A masterclass in how NOT to treat passengers. Shocking.

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