UNPROFESSIONAL AND ARROGANT PRINCIPAL AT THE RANDBURG BRANCH

Our daughter enrolled for matric re-write with the Randburg branch. The kind of venue and the surrounding mattered to us as parents. We visited the branch and were happy with the branch and the surrounding too. Upon enquiry, we asked whether classes and exams were to be conducted at that specific branch and we were told that classes will be conducted at that Randburg branch and that only exams will be written at their Kempton park branch.

A week later, we paid registration fee, an exam fee and extra amount towards tuition and bought T-shirts for the week. Classes were conducted at the branch for a week and the following week, just a day before, we were informed that classes for matric re-writes will be moved from the school to another venue the following day.

No apology for the inconvenience nor indulgence granted to parents by the school, we were simply directed.

The following day we arrived at the new venue, which i must say was *****, untidy with smelling carpets, no desks, no staff from the school to welcome the children (08h00) only hobbos were coming in and out of the supposed new venue. We called the school to find out how we were supposed to drop our kids at such a venue with no sign of school but there were was no explanation from the school except that they were not aware the place was not ready.

My husband drove to the school as i had to leave for work. The principal at the school was very rude, unprofessional and arrogant, claiming the venue was ready for lessons. We then terminated the contract due to the behaviour of the principal and non-disclosure of the possible change of venue which i believe the school was aware of upon registration but chose to not disclose.

The school took 25% from the total amount paid which included fees for the following month. The school is a **** and ran by a principal behaving like an illiterate. I would not advise any parent to enrol their children at such a school.