Kept their promise

I received a voucher from Royal Canin and arrange to collect the treats for my doggie at Tableview Vetshop. Winnie went out of her way to ensure I get the product and that the voucher could be redeemed at their store. She told me she would contact me when the product is in-store and she kept her word. When I collected the treats Winnie was not there but she had told Sam about my voucher and Sam sorted everything out with me. There were no glitches. Winnie made a promise and kept her promise. It is lovely dealing with people who actually care.