ABSA Take Me Home - why bother?

I made use of the ABSA Take Me Home service for the first time yesterday. Al I can say is - ABSA, if you are going to offer a service to your premium customers, please make sure its a decent one! Firstly, the designated drivers could not find my location - The 12 Apostles is not that difficult. When they arrived, the (very) young lady who was going to drive my car asked me to reverse it out of the parking as she was not confident she could get it out and turned around without damage. She also acknowledged after she got into the car that she did not know how to drive an automatic. When we got to the exit boom of the parking, she positioned the cart at such an angle that I could see we would either hit the wall on the left or the boom machine on the right. I suggested that maybe I should get the car through the boom. She then went to her partner in the follow car and asked him to swap. He got into my car and immediately stated he had ever driven such a big car (It's a Ford Everest) Once we were on the road, I had to tell him twice to slow down. Racing down Camps Bay main road with a driver who has acknowledged he has not driven big car is not a good idea.

All in all, an extremely poor service.