DB
Doug B
Active since Nov 2018
5
Reviews
0
Industries
Reviews
5 reviews2 months ago
My request was dealt with immediately
My request was dealt with immediately. Maryka took my call, listened to what I needed and followed up.
56 replies
5 months ago
Failuire to honor guarantee
We bought a house that had had the roof "waterproofed" by Raymond from ARK. Raymond assured the seller and ourselves that the guarantee issued would remain valid even though ownership had transferred. After the first rains, water poured into the house. Numerous attempts were made to fix the leak, we have now been told that no further work will be carried out. This is totally unacceptable.
0 replies
33 months ago
Trudon ****
I get daily messages from their debt collectors demanding payment and threatening all sorts of action. I have never vintages them. They're a bunch of **** artists, and seeing the hundreds of comparing here or send to be their modus operandi.
60 replies
34 months ago
A cautionary tale for people renting card
I rented a car from Woodford in Johannesburg, paid the necessary fees on collection and dropped the car off the following day. I do not generally examine my crcd statements (I know, my bad!) but perchance happened to notice an addiditonal charge of R2500 on my account. I called to query and only then did they send me an invoice - I had been charged for an additional 540km on my rental. I disputed the mileage and reverted with the details of the actual trips done. After 4 days of me having to call them for feedback, they sent me notification that I would receive the overcharge back into my account - no explanation, no apology - nada! How often do they get away with this? Lovely way to generate additional revenue! Since posting this message on Facebook, I have had a number of people responding with similar experiences so it certainly would appear that this is a fairly common practice.
180 replies
90 months ago
ABSA Take Me Home - why bother?
I made use of the ABSA Take Me Home service for the first time yesterday. Al I can say is - ABSA, if you are going to offer a service to your premium customers, please make sure its a decent one! Firstly, the designated drivers could not find my location - The 12 Apostles is not that difficult. When they arrived, the (very) young lady who was going to drive my car asked me to reverse it out of the parking as she was not confident she could get it out and turned around without damage. She also acknowledged after she got into the car that she did not know how to drive an automatic. When we got to the exit boom of the parking, she positioned the cart at such an angle that I could see we would either hit the wall on the left or the boom machine on the right. I suggested that maybe I should get the car through the boom. She then went to her partner in the follow car and asked him to swap. He got into my car and immediately stated he had ever driven such a big car (It's a Ford Everest) Once we were on the road, I had to tell him twice to slow down. Racing down Camps Bay main road with a driver who has acknowledged he has not driven big car is not a good idea. All in all, an extremely poor service.
0 replies
Review Distribution
5 Star
1 (20%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
4 (80%)