Taurus cooler does not even blow out cold air

Bought a Taurus alpatec cooler 3 speed have to put water in and icepack. What a let down not worth the money ,does not even blow out cold air. President Hyper might not give back my money. Dont buy coolers they dont work Taueus was more expensive that goldair Does not matter stil a wadte of my money and I am going to be stuck with it.