POOR SERVICE

Hi I am Azola Jekwa, a young woman from a place called New Brighton. It's been few years working at Ford and one day I dreamt of owning my own car. Someone recommened to buy a car at WE BUY CARS. So on the 25th October 2025 I bought Suzuki Celerio at GQEBERHA We buy cars, then we fetched it on Saturday that week. Before NETSTAR installed their tracker the car was playing radio but when we fetched at our first stop which was a garage to Fuel up we noticed that the sound isn't audible. What we did we took the car back to GQEBERHA WE BUY CARS, to tell the problem but they said the car has warranty so we should take the car to Suzuki. We took the car to Suzuki 2 times they didn't find the main issue so on the third time they book the car for a three day which was from 17th to 19th November 2025 to until yesterday when we went to SUZUKI TAVCOR NORTH END to check the car because they are not communicating. All to find out they haven't touched the car we waited for more than 30 minutes because they Called their technician and manager to attend us. They arrived but still they come up with big problems that the car it needs a whole new engine, and they gave us which was R52000 to fix the car. So we took the car to back to GQEBERHA WE BUY CARS, on our way there the car was misfiring which was new. GQEBERHA WE BUY CARS took the car in because we can't drive it to home.